Click & collect: what do the supermarkets offer?

Tesco

Number of collection sites: 400

Format: Mix of in-store collection counters and wait in car park services. One locker site being trialled.

Minimum spend to use: £25. If under a £4 basket charge

Fees: Up to £2 depending on the time of day and the day of the week

Time to collect items: Two-hour slots

 

Sainsbury’s

Number of collection sites: 300-plus

Format: Collection is from designated point in car parks. Delivery vans used to store orders at some locations.

Minimum spend to use: £40, otherwise a £4 charge

Fees: Next-day collection free

Time to collect items: One hour, some sites having 30-minute slots introduced

 

Asda

Number of collection sites: 470

Format: Mix of car park canopy collection points, in-store touchscreen and temperature controlled lockers adjacent to stores and at petrol stations.

Minimum spend to use: £25. If under a £3 basket charge

Fees: Standard collection free. Same day £1. Express £3 

Time to collect items: Within one hour for express, within four for same-day

 

Waitrose

Number of collection sites: 240

Format: Depending on the store, shoppers either collect from the car park or in-store welcome desk. John Lewis goods are also offered for collection from Co-op and Booths, but not Waitrose groceries as yet.

Minimum spend to use: £40

Fees: Free

Time to collect items: One-hour slots during store hours

 

Morrisons

Number of collection sites: 280

Format: Orders brought out from stores to waiting customer cars. Staff place items in boot. 

Minimum spend to use: £40

Fees: Collection slot cost varies depending on time and day, typically £1

Time to collect items: Two-hour slots