With annual revenue of $9.4bn, Falabella is Chile’s second-largest retail company, and owns department stores, shopping centres, banks, as well as its fast-growing Tottus supermarket chain. It impressed judges with its awardwinning eCommerce site, strong CMR card, market-leading approach to social media, and its ambition to double its 259 stores by 2017, including a move into Mexico over the next 12 months. 

See the complete list of the World’s 50 Best Grocers.