Walkers Melty Crackers: Sweet Chilli
Who: Walkers
What: Melty Crackers: Sweet Chilli
Where: Non-potato snacks
When: Launched November 2015
How much: £1 for 130g
Why: Times are tough for fried potato crisps. Walkers’ core range alone has lost almost £16m [Nielsen 52 w/e 2 January 2016]. That’s good news for crackers and other savoury biscuits, which have become a hot trend, enjoying a 3% hike in value sales [Nielsen 52 w/e 17 October 2015]. PepsiCo’s offering is available in Crispy and Melty variants, with the latter coming in two flavours: Sour Cream & Onion and Sweet Chilli.
Consumer verdict: The bold packaging and well-known brand generated a high level of pre-trial interest. The majority of testers were impressed after sampling and, despite concerns about the number of broken crackers in the bag, positive comments were received about all aspects - with only health scoring below the category norm. Our panellists said the product was novel and better than the competition, making it highly relevant for the majority - especially among those looking for a snack to enjoy when alone or with friends.
Pre-trial purchase: 80%
Post-trial purchase: 98%
Better than what’s out there: 82%
New and different: 85%
Overall score: 50/50
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