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Service & Availability Scores in 2016
Service & Availability Scores in 2016       
Metric Asda vs 2015 Morrisons vs 2015 Sainsbury's vs 2015 Tesco vs 2015 Waitrose vs 2015
Car Park Score 8.7 0.0 9.2 0.1 8.8 -0.5 8.8 -0.3 9.0 -0.1
Store Standards Score 11.9 0.1 13.5 1.6 13.4 0.4 13.1 0.3 12.7 -0.1
Store Layout Score 7.2 0.1 7.7 0.6 7.9 -0.1 8.3 0.8 7.1 0.3
Shop Floor Service 13.1 -1.1 13.9 0.6 16.2 0.6 15.0 1.6 15.4 -0.2
Time Queueing (MM:SS) 02:14 00:00:11 01:55 00:00:03 01:40 00:00:34 01:51 00:00:09 01:59 00:00:15
Time Scanning Items (MM:SS) 04:14 00:00:11 03:59 00:00:01 03:43 00:00:30 03:54 00:00:05 04:03 00:00:11
Checkout Score 14.2 -0.8 15.3 0.5 15.3 1.3 15.3 0.6 14.1 0.1
Availability Score 8.5 2.3 9.3 0.7 12.5 -0.1 9.8 0.6 8.9 1.1
Out of Stock Items 1.8 -0.5 1.5 -0.2 0.9 0.0 1.4 0.0 1.7 0.1
Not Stocked Items 2.0 -0.3 2.0 -0.6 1.7 0.3 2.5 0.0 2.0 -1.0
Availability 94% 2% 95% 1% 97% 0% 95% 0% 95% 0%
Total 63.5 0.5 68.9 4.2 74.1 1.7 70.2 3.6 67.3 1.2