Archive of all Booker articles – Page 24
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The Saturday Essay
What has happened to customer service, asks Joe Cushnan, Ex general manager at Makro, Alfred Dunhill and AsdaThe Grass Roots Are You Being Served? survey outlining the decline in customer service in the past 10 years (The Grocer,...
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The future Makro
Makro this week showcased its vision for the future with the opening of a new concept depot in Charlton, London.A complete refurbishment, from lighting and racking through to new shop-in-shop areas, includes a 5% increase in sales space to...
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You saw it here First
Foodservice buyers at 3663 share their wisdom with Fiona McLellandThe core skills might be the same, but retail buyers could learn a thing or two from their counterparts in foodservice. Managing costs, getting the right products to...
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3663 opens new depot
The Grocer Big 30 wholesaler 3663 First for Foodservice has opened a new multi-temperature depot in Harlow, Essex.3663 said that the depot would deliver to more than 5,000 customers, which would increase existing through output by...
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Booker adds Premier value
Booker has launched a host of added-value deals to improve services for independent retailers that have signed up to its Premier club.There are a total of 17 deals, including free stock and PoS material, exclusive savings and extra commission....
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Wilson’s cost-cutting clout heads for Booker
Charles Wilson is expected to bring his cost-cutting expertise to C&C operator and delivered wholesaler Booker, following his departure from M&S. Wilson will become chief executive of Booker on November 1, with current chief executive...
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The pedal to the metal
3663 is a step ahead of industry challenges, says Ronan HegartyFoodservice wholesaling may differ considerably from wholesaler and retailer operations, but there are shared challenges faced by both industries. Fred Barnes, chief...
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Twaites joins Booker as wine controller
Former Nisa-Today’s category controller for wine, Julian Twaites, has moved over to Booker to become the cash and carry’s wine controller.He is filling the position vacated by the long-serving Andrea Hargrave, who announced her departure in...
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Dautzenberg unveils a fresh future for Makro
Makro MD Philipp Dautzenberg has an impressive fresh food offer at the heart of his growth strategy, as he tells Julian HuntFor a taste of what is to come at Makro, you only need to step into the fresh produce department at the cash...
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In profile: Mike Beer, the manager of Booker’s Medway branch in Rochester, Kent
Catering for the future Since he left school at 18, Mike Beer has spent his entire career in wholesaler and cash and carry management. Beer’s first job was as a trainee...
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Fresh tactics from Makro
Organic growth is the immediate priority for Makro in the UK – not opening new depots or acquiring rivals – says managing director Philipp Dautzenberg in an exclusive interview with The Grocer this week.Dautzenberg said that following a...
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Hoskins out of running for Booker finance job
Bill Hoskins, the former finance director of Big Food Group (BFG), which was taken over in February by Icelandic retail group Baugur, has left.Hoskins was originally intended to stay on as finance director of Booker following the takeover,...
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Hans Kristian’s hands are on!
Booker’s new chief Hans Kristian Hustad knows he has his work cut out to generate growth and win back lost customers.He talks frankly to Liz HamsonThere are also serious operational challenges. One bugbear for...
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Head office jobs axed as Booker is simplified
Wholesaler Booker is laying off almost 20% of its head office staff less than two months after the business was decoupled from Iceland following the acquisition of Big Food Group by Icelandic group Baugur. In an interview with The Grocer,...
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Hargrave checks out of Booker buyer role
Andrea Hargrave, senior buyer at Booker is to leave the cash and carry after 14 years working for the business.Hargrave joined Booker in 1992 as marketing manager for liquor. More recently, as senior buyer, she has been responsible for...
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Johnson to quit Booker after four-year tenure
Managing director of Booker Gerry Johnson will be leaving the cash and carry company in the near future.Baugur’s Hans Kristian Hustad is now chief executive and chairman of GiantBid Co, which is comprised of Booker and Woodward...
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New wholesaling Hub
Two former Booker men have set up a rival wholesaler, specialising in catering.Tony Overton, a former regional director for Booker, and Bryan Drew, a former finance director, opened their 30,000 sq ft Hub Wholesale Club in Cheltenham this week....
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Bestway poised to buy Batleys
Bestway is set to take over its nearest challenger in the cash and carry market, boosting its £1bn business by more than £600m and making it a clear second to Booker.After several days of intense speculation in the trade, Bestway MD Younus...
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Changing to Premier’s package
Mahesh Modasia’s Bina Food Store in Northampton is just coming to the end of a facelift which has transformed it into a Premier Store.While Booker has put up its fascia and is just finishing the inside work, Mahesh has also taken the...