All Loyalty articles
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News
Morrisons launches retro-style stamps push in latest move on loyalty
The promotion runs until 8 June, with the final redemption date set for 22 June
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Grocer 33
Tesco Neath: Grocer 33 store of the week
‘We’ve got some exciting new prices and price matches coming up to mark Clubcard’s 30th anniversary’
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Comment & Opinion
Tesco Clubcard 30 years on: how one little card changed the face of British retail
The success of Tesco Clubcard has been driven by the need to serve its customers better, says group customer director, Becky Brock
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News
Tesco staff share £9m gift to celebrate 30 years of Clubcard
Tesco is celebrating 30 years of its Clubcard loyalty scheme this weekend, with a gift to colleagues worth more than £9m
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News
Lidl giving away £10 shopping vouchers as ‘Valentine’s Day treats’
The rewards are offered today in the Lidl Plus loyalty app
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News
Parents overpaying by £300 a year on infant formula, CMA finds
The regulator launched its investigation in 2023 after finding manufacturers had raised prices by as much as 36%
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News
Aldi to give away £3,000 in vouchers on Random Acts of Kindness Day
The discounter is having another go at rewarding loyalty with a receipt-based competition
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News
Tesco wins loyalty clash as Sainsbury’s ad complaint rejected
The ASA has rejected Sainsbury’s complaint about a Tesco poster that claimed Clubcard points were worth twice as much as Nectar points when converted to spend on groceries
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News
Sainsbury’s rolls out ‘lock’ to counter wave of Nectar points fraud
Sainsbury’s has introduced the function after hundreds of Sainsbury’s shoppers have reported having their accumulated Nectar points stolen
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News
Tesco launches new hyper-personalised Your Clubcard Prices trial
Last year Tesco started launching the personalised Clubcard promotion for millions of customers, driven by a tie-up with AI technology company Eagle Eye
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Analysis & Features
Can Allan Leighton’s price push roll back the years for Asda?
Asda has unveiled 4,000 price cuts and a heavyweight marketing push – but its discounter price match scheme has been dropped
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News
Asda vows to be ‘cheapest’ as it brings back Rollback prices
The retailer is set to launch a new heavyweight advertising campaign fronted by Joe Wicks
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News
Tesco to cut 400 jobs as it ‘simplifies’ the business
The Tesco job cuts come despite the supermarket recording its “biggest ever” Christmas sales
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News
Ubamarket launches AI loyalty app in convenience sector
Ubacart app offers exclusive, personalised promotions, which are applied when shoppers present the digital loyalty card at the checkout
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Analysis & Features
Poundland: what’s gone wrong and what can it do to fix it?
Distracted by an expansion opportunity, management ‘took their eye off the ball’ as a crisis was developing in the customer offer
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News
Media Bites 23 January: supermarkets calls on IHT, recession fears, CMA, EU relations
Today’s headlines focus on supermarket support for a pause to government inheritance tax reform for farm business, plus growing concerns over the economy
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News
Waitrose brings back free coffee offer in latest loyalty scheme shake-up
My Waitrose members will now be able to claim a free coffee without needing to buy other items
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Promotional Features
Which digital tools are helping retailers and brands thrive in a time-poor world?
Interaction between brands and retailers can be increasingly challenging as geographical and financial constraints come to bear. Discover how digital tools are proving a vital way for them to streamline efficiencies and remain connected.
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Analysis & Features
Christmas 2024: what were the highs and hiccups for supermarkets?
Supermarkets took the cheap veg battle to a new low of 8p this Christmas. How did it pan out and what else did they try?
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News
Deliveroo’s souped up loyalty programme giving aggregator app a boost
The app is also seeing ‘strong growth’ in grocery