All Loyalty articles
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Promotional FeaturesHow UK retail will meet the demands of the informed customer
Change is inevitable for retailers as consumers become increasingly knowledge-hungry. Discover the key focus points that will help satisfy that thirst for information.
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NewsAsda data breach warning after job cuts from tech team insider
‘Asda will get a massive data breach and we all know it’
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Grocer 33Clubcard Prices helps Tesco come in cheapest by 38p
Tesco offered the lowest price for our Grocer 33 shopping list for the second week running
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Promotional FeaturesHow retailers can rise to the personalisation challenge
Personalisation is now an expected part of customer experience. American Express share key consumer and retailer insights around optimising your personalisation efforts to see maximum returns.
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NewsMorrisons announces 5% discount for its farmers in store and online
The move is the latest extension to the retailer’s support for UK farmers, including its continued commitment to invest £1.4bn per year into British farming
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Comment & OpinionSainsbury’s Aldi Price Match convenience store move is smart
Sainsbury’s move to introduces Aldi Price Match in its convenience stores is not only an original idea, it’s a timely one
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Analysis & FeaturesLittle helps or Big Brother: AI’s role in health & obesity
Artificial intelligence means supermarkets are able to do more with data than they – or consumers – could ever have imagined. So will AI ‘nudges’ transform how people eat – or just creep them out?
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Grocer 33Nectar's 5% discount carries Sainsbury’s to Grocer 33 win
At £68.58, it was £1.44 cheaper than nearest rival Morrisons
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NewsLidl adding scan & go shopping to loyalty app
The feature is being added to Lidl Plus in Germany, the Netherlands and Poland, ahead of an anticipated rollout to other European territories
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Grocer 33Nectar discounts help Sainsbury’s come in cheapest
Nectar shoppers received a discount of £7.30 off their total bill, a 10.8% saving
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NewsSainsbury’s Christmas Nectar points ’count up’ returns as golden quarter kicks off
The gamification-based challenge will allow Sainsbury’s customers to collect up to 1,500 bonus Nectar loyalty points
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NewsSainsbury’s to give online shoppers more personalised ads and offers
Shoppers will receive “more relevant” third-party product recommendations when they’re at the online checkout, through the new partnership with Rokt
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NewsTesco shares race higher on profits upgrade and healthy dividends
Tesco increased group revenues 3.5% to £31.5bn in the 26 weeks ended 24 August
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NewsAldi giving away a year’s free groceries to a ‘superfan’
The discounter is looking for a ‘superfan’ to receive £5,000 in gift cards over 12 months
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Comment & OpinionTesco is feeding Clubcard data to AI. Are shoppers on board?
We need more standardisation in how data is collected and used, says James Poulter, head of AI and innovation at House 337
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NewsJLP shakes up customer leadership team ahead of loyalty relaunch
The partnership plans to relaunch both the Waitrose and John Lewis loyalty schemes over the coming months
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Analysis & FeaturesLoyalty boost: what did we learn from the Co-op’s results?
Co-op’s half-year results show a business boosted by member discounts and delivered sales – but wholesale is struggling
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NewsAsda’s Cashpot for Schools hits £2.5m in first three weeks
The campaign kicked off with a TV advertising campaign fronted by fitness coach Joe Wicks
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NewsSainsbury’s adds AllStar business payment services to Smartcharge EV network
The partnership adds to Sainsbury’s existing partnership across Sainsbury’s petrol forecourts
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Comment & OpinionPanorama’s price match probe is misleading tosh
Customers are apparently far too stupid to realise Sainsbury’s £5 steaks aren’t on the same level as a trip to Gaucho