Channels news – Page 1026
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Ocado's service gives online shoppers a merry Christmas
Ocado provided the best service of all the online grocers over Christmas - and Tesco the worst - according to research carried out exclusively for The Grocer. Mystery shoppers used by eDigital Research placed 36 orders with the major...
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Website revamp is designed to reduce transaction times
Ocado is hoping a website redesign will boost sales by speeding up transaction times. The site has been given a complete overhaul by an in-house team over the past nine months. New features, such as an extended favourites section...
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Select & Save cuts 60 everyday prices
Symbol group Select & Save has introduced a round of price cuts designed to turn up the heat on rivals Tesco and Bargain Booze. The group has cut the prices of 60 everyday grocery items for a three-week promotion starting this month. The...
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CJ Lang raises age challenge to 25
Dundee-based wholesaler and Spar retailer CJ Lang is introducing a Challenge 25 policy in a bid to prevent underage sales of alcohol. CJ Lang currently asks its retailers to demand ID from anyone staff believe to be under 21. It is set to...
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Briddon to oversee north-west co-ops
John Briddon has been appointed chief officer of The Co-operative Group's new north-west region, covering 553 food stores. The region, which stretches from Newcastle to Sheffield and from Rhyl to Hull, was the former trading area of...
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Asda passes the screen test - Q&A and Availability
It has been a poor week for availability across the retailers, but Asda's colossal Patchway Supercentre near Bristol combined hi-tech style with personal customer service and a full basket to win our Top Store award. Last year the 100,000 sq ft...
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star order
The winner of this quarter's Star Order award for shopping excellence is Asda.com, which replaces Tesco as The Grocer's top online retailer. The Asda.com website was found to be very simple to navigate with clear instructions.
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What the papers said - 12th January 2008
The Daily Telegraph reported on Tesco's secret conversion of a former warehouse into a mock German discount store. It suggested the retailer was testing ways of competing with stores such as Aldi and Lidl. According to the Daily Mail major...
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Opinion - "The M&S price position right now is more Kerry Katona than Myleene Klass, and that doesn't feel right"
The chickens are coming home to roost. And I'm not talking about the vengeance that is being meted out on Sainsbury's et al by Jamie Oliver and his ingrates, as grocers get it in the neck for their poultry welfare. I'm talking about Marks &...
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Brits launch second wave of empire building
The Brits are abroad again. Last week, Waitrose revealed plans to open 20 stores in the United Arab Emirates by 2010 under a licensing arrangement with local player Spinneys Dubai. The move makes it the latest in a string of UK grocery...
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the house of lancaster
If there's a question mark over the future of cheap food, the grocers don't seem to be taking much notice. Asda and Tesco have set out their stalls to match the hard discounters' low prices, albeit with more frills. And, ironically perhaps, one...
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Company Profile Strawtech
Company: Strawtech Established: 2006 Number of lines: 1 Listings: Sainsbury's, Asda, Spar Andrew Robinson's mantra is 'life's good when it sucks' - not because the 29-year-old is prone to wallowing in misery, but because he's the...
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Eco-friendly prawn packs
Compostable packaging, described as a first for the UK seafood industry, has been launched by Dawnfresh Seafoods. Easy-peel, jumbo, ready-to-eat prawns, sourced from Thailand, have gone on sale in Asda stores under a six-month...
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Welsh daffodils hit Asda stores early
Welsh daffodils have hit supermarket shelves a fortnight earlier than last year thanks to the mild weather over Christmas. The early appearance of the outdoor grown flowers will provide a boost to the Welsh cut flower industry, with the...
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East of England pulls out of milk processing
The East of England Co-op is pulling out of the dairy processing sector, blaming tough market conditions. The co-op this week confirmed it is in discussions with Dairy Crest for a sale of its dairy distribution business in February that...
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Morrisons' sales soar 9% over festive period
Morrisons was the grocery sector's big winner this Christmas, clocking up sales growth of 9.3% in the 12 weeks to 30 December, according to TNS Worldpanel data. The retailer put in a stellar performance - vastly better than the 4.9%...
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Sainsbury’s is set to rip out auto picking
The costly and ill-fated automated ‘picking’ system that was at the heart of Sainsbury’s availability woes until recent years has remained a heavy burden on operating efficiency and looks set to be ripped out altogether. In a week when...
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Morrisons boosts Chinese wine offer
Morrisons is adding two Chinese wines to its shelves in time for the Chinese New Year celebrations at the beginning of February and ahead of the Olympic Games in Beijing later this year. The wines, part of the Silk Road range, are...
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Supermarkets to stop selling battery eggs
The Co-operative Group and Morrisons have pledged to stop selling eggs from caged birds.The Co-op Group said that it was planning to withdraw the sale of eggs from caged birds in the near future, while Morrisons said it would stop selling...
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Iceland caves into revolt
Frozen foods retailer Iceland has backed down in a fierce row over controversial changes to its trading terms. After a supplier revolt, the chain has agreed to withdraw a demand for a 2.75% settlement discount on invoices. It has...