Channels news – Page 1071
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This week a year ago The winner was...
Waitrose store manager Kate Corcoran won our Top Store award this time last year, after her Monmouth store in Wales dazzled our mystery shopper with excellent customer service and a clean and tidy shop. Corcoran then stated that 2006...
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Top-Up shop
Who we visited. Jones Trowbridge, Wiltshire. Londis Surbiton, Surrey. Budgens Melbourne, Derbyshire. Co-operative Group Bexhill, East Sussex. tesco express, East Hunsbury, Northamptonshire. How they...
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Availability
Asda Kingston-upon-Thames, Surrey. 1 Asda provided everything on the list apart from single white grapefruit. Our shopper found the store clean and tidy but staff did not offer to pack goods. Only seven of the tills were open but...
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Price Survey
Christmas alcohol promotions seem to be coming to an end, with Asda increasing the price of its 20-24 can box of Stella Artois by 20% this week, alongside a 33% hike in the price of Jacob's Creek Chardonnay. Elsewhere the price of Hardys Stamp...
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Asda cheeky? You'd butter believe it
"What's the point of stocking both Utterly Butterly and I Can't Believe It's Not Butter? It's only marge!"With an insouciant flourish, Asda's food trading director Darren Blackhurst explained his rationale for delisting similar products...
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Relations turn very frosty
Iceland's advertising portrays it as such a friendly and caring place. It's where mums go, isn't it? That may be so, but suppliers felt anything but benign towards the retailer in December when the chain's holding company Icebox...
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looking ahead
We will lead in low pricesLow prices will remain at the heart of everything Asda does, especially as household purse strings are tightened in 2008. But innovation, choice and quality are also key to our offerMy new year's...
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NMA rebels who wouldn't go away
Nisa-Today's had been hoping for a quiet 2007 following the chaos that surrounded the collapse in 2006 of its proposed merger with Costcutter. For a while it appeared that peace had broken out between the rebel Nisa Members' Association,...
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looking ahead
Health will be driving force By providing good produce and clear information, stores can tap into the rising interest in healthy lifestyles and encourage sales of fresh, local and organic foodFor Tesco, a lot of 2008 will...
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Tesco recalls indoor Christmas lights
Tesco has recalled five batches of indoor Christmas lights due to a manufacturing fault which may cause an electric shock. The recall only affects products that have been on sale since October 2006. They were all sold in red packaging and all...
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Buyer's View
There are two major trends - ethical products carrying the Fairtrade logo, and indulgent lines such as Taste The Difference Dark Drinking Chocolate. Consumption of instant coffee and standard normal tea is declining, with customers...
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Co-op withdraws crisps
The Co-op has withdrawn all batches of its own-label multi-pack crisps because the ready salted flavour contains casein which is not declared on the label.Casein is unsafe for people with a milk allergy or milk intolerance.The...
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Glass contamination prompts more product recalls
A further seven frozen ready meals have been withdrawn from Asda due to possible glass contamination. Last week, Asda withdrew 24 ready meals because the rice in the products could contain small fragments of glass. Sainsbury's and Birds Eye...
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Customer Service
Neil McCarthy 12 August 2006. Morrisons' clean and well-merchandised Oldhham store provided all 33 items with sky-high service. Paul Chapman 2 September 2006. Tidy aisles and attentive staff helped Morrisons'...
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Asda to seek new roles for Corby staff
Up to 250 workers could lose their jobs as a result of a decision by Asda to close a Northamptonshire distribution centre and open a larger one 95 miles away. The retailer's national distribution centre for general merchandise in Corby...
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Single society spectre as giants talk merger
The Co-operative Group and United Co-operatives are poised to merge in a deal that would create the UK's fifth-largest grocery retailer by market share. The UK's two largest co-operative societies revealed this week they were in talks...
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Glenrath ramps up free-range capacity
A Scottish egg producer has picked up the gauntlet thrown down by Somerfield and Morrisons' move to import free-range eggs. Peeblesshire-based Glenrath Farms has submitted plans to invest £8m in enough free-range birds and sheds to...
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Somerfield GDAs hit mag
Somerfield is aiming to help customers have a healthier Christmas by applying the GDA labelling scheme to recipes in its magazine. The chain opted for GDA front-of-pack labelling earlier this year, eschewing the multiple traffic light...
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In Brief: Tobacco sales up; Self-checkout units; Asda local thrives
Tobacco sales up Sales of tobacco have grown 6% y-o-y in Scottish Spars despite the ban on smoking in enclosed public spaces north of the border, according to Liz Aked, tobacco buyer. Self-checkout...
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World News - 16th December 2006
Safeway expands and refurbs. Pleasanton, California: Grocery chain Safeway is to spend $1.7bn on 25 new stores and the refurbishment of 275 existing stores in the next year. It has already refurbished 40% of its stores in its new...