Channels reports, insight and analysis – Page 72
-
Comment & Opinion
M&S switchover complete, but Waitrose is the least of Ocado’s problems
Ocado sets the bar on customer service, but rivals are going around the target
-
Comment & Opinion
Why click & collect makes more sense for Aldi than Deliveroo tie-up
Aldi is trialling a click & collect service at a Manchester store
-
Range Preview
Range preview: Iceland Christmas 2020
Iceland is going big on British classics and comfort food this festive season. Here’s our pick of the range
-
Analysis & Features
Social media boycotts: how has fmcg faced up to Facebook?
Fmcg brands have reacted strongly to Facebook’s failures to address hateful content. How has Facebook responded? And has it made a difference?
-
Analysis & Features
As Charles Wilson steps down, what now for Booker?
Wilson has embodied Booker for many of its members, some of whom fear new boss, Tesco’s Andrew Yaxley, will have different priorities
-
Range Preview
Range preview: Ocado Christmas 2020
From a profiterole tart to chocolate and cherry venison, here’s what Ocado has planned for Christmas this year
-
Comment & Opinion
Gimmick or not, Tesco’s drone trial shows supermarkets are looking to get delivery right
Tesco and Morrisons are both investing in innovative (and traditional) delivery solutions
-
Comment & Opinion
Ocado-M&S and Waitrose must refine their offers in a complex online grocery world
It is wrong to assume the pair are competing for the exact same slice of the market, says Fraser McKevitt, head of retail and consumer insight at Kantar
-
Comment & Opinion
It hasn’t been a dream start to the Ocado-M&S alliance. Can they turn the tides?
Ocado had all the tools to make the M&S switch a success but it hasn’t been smooth sailing, says David Sables, CEO of Sentinel Management Consultants
-
Comment & Opinion
The Ocado-M&S switch will reveal how hard – or easy – it is to break shoppers’ habits
Consumers are averse to changing how they eat and shop, but Ocado is forcing a change upon its shoppers, says Jeremy Garlick, partner at Insight Traction
-
Whitepapers
What is driving the growth of UK coffee sales?
The UK is a nation of coffee lovers. Whether it’s soluble, capsules or roast and ground, coffee is often the first drink of the day for millions of Brits every morning. Now, approximately 30 billion cups of coffee are consumed in the UK each year, 70% of which was bought at retail and consumed at home. And with in-home worth £1.6bn, growing +9.8% YTD and bought by 87% of UK households, coffee still has great potential to stimulate retail sales.
-
Comment & Opinion
Supermarkets’ price cuts put them on collision course with suppliers
The big four are desperate not to lose ground to the discounters, as they did in 2008/9
-
Videos
On the Frontline with Oppo ice cream co-founder Charlie Thuillier
When lockdown started Thuillier decided to kick off a charity ice cream delivery service. Here he tells us why he did it and how he pulled it off.
-
Grocer 33
Waitrose Bagshot, Surrey: Grocer 33 store of the week
‘It’s about rewarding staff for their hard work and empowering them to do the right thing for customers’
-
Analysis & Features
Five ways the vaping industry is adapting to new shopping habits
Across the UK, vape stores have shuttered due to low footfall during lockdown. Here are some of the ways the industry is adapting to survive the pandemic
-
Analysis & Features
What future for independent vape stores as hundreds go up in smoke?
Vape stores have suffered hundreds of permanent closures due to Covid. So is their golden era over – and how much of their sales will grocers pick up?
-
Comment & Opinion
Why sponsoring Great British Bake Off 2020 is a hole in one for Aldi
The deal will feed three key metrics Aldi wants to drive: its Britishness, quality and range
-
Comment & Opinion
The coffee category may be stable, but it’s full of innovation and competition
The premiumisation trend shows no sign of slowing amid increased activity from the coffee giants, says Warren Ackerman, head of European consumer staples research at Barclays
-
Comment & Opinion
How UK supermarkets can maintain online share in the face of Amazon Fresh
Amazon’s entry into fast grocery delivery means UK supermarkets need to step up their game, says Chris Carter, CEO of Melody
-
Comment & Opinion
To successfully cut plastic, encourage shoppers to learn, not boycott
Shoppers say plastic waste is important – but they don’t always put their money where their mouths are