All articles by Elinor Zuke – Page 20
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News
Mystery shopping Tesco store and service impress
Tesco in South Queensferry, Edinburgh, won this week thanks to its short queues, easy-to-navigate car park and knowledgeable staff. The store was busy because it was Saturday morning but staff were happy to help and on both occasions our shopper...
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News
Weather forecaster to give indies time in sun
Independent retailers can now harness the power of the weather to boost sales in the same way as the big box multiples do thanks to the launch of a new forecasting tool. Weather website Netweather has launched a forecasting tool aimed...
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NewsGrocer 33: Service - Tesco store and service impress
Tesco in South Queensferry, Edinburgh, won this week thanks to its short queues, easy-to-navigate car park and knowledgeable staff. The store was busy because it was Saturday morning but staff were happy to help and on both occasions our shopper asked where a particular product was, someone immediately took her ...
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News
Grocery bosses back deep public spending cuts
Executives from Asda, Boots, Ocado, Marks & Spencer and Diageo have urged the government not to water down its plans to tackle the budget deficit.
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NewsForget stickers: here comes tattooed fruit
In a threat to the sticky label, hi-tech lasers could soon be 'tattooing' prices, logos and sell-by dates on to fruit and veg skins, The Grocer can reveal. A Spanish technology company, which already lasers logos on to melons for French...
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NewsSoup supplier next to be hit in Borders Agency crackdown
A supplier of organic soup to Harrods is in hot water for using illegal workers. The UK Borders Agency arrested eight men during a raid at Joubère's processing site in Acton, West London, last week. Joubère must now prove it carried out...
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NewsGrocer 33: Service - Service wins it again for Sainsbury's
Sainsbury’s in Stroud was this week’s clear winner. It offered the best availability as the only supermarket to offer a full basket. But what really impressed was the customer service: the assistant knew exactly where to fi nd the product our shopper was looking for and led her to it ...
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NewsAsda wants gamers to Buy, Play, Trade
Asda has added a new dimension to its entertainment arm by selling pre-owned video games in more than 230 stores.
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NewsGrocer 33: Service - Sainsbury’s atmosphere seals victory
Sainsbury’s in Swansea won this week’s service award with a display of consistently good customer service. Our shopper said there was a “lovely atmosphere” in-store and that staff had gone out of their way to offer help. One looked for the pains au chocolat with her and the checkout assistant ...
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News
Retail Prices: Don’t believe the papers – food prices are going down
Costs are on the up but stories of 10% price increases by Christmas seem OTT, as The Grocer Price Index reveals they are going the other way. Elinor Zuke reports
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News
Grocer 33 Online: Tesco leaves Ocado crying over spilt milk
A little spilt milk was enough to ensure Tesco snatched victory from Ocado in this month's Grocer 33 online shopping survey.
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NewsGrocer 33: Service - Queue-free Asda wins by a whisker
This week's service award was tightly fought, with Morrisons and Asda both providing a full basket, excellent customer service and a neat and tidy store.
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NewsRoses return to tins as Cadbury scraps cardboard box trial
A sustainable packaging trial on Christmas tins of Roses will not be repeated this year, as Cadbury confirmed the return of tins to Tesco. The 2009 trial had seen Tesco sell Roses and Heroes in sustainable cardboard boxes, or 'cartins',...
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NewsGrocer 33: Service - Tesco’s staff and stock win the day
An army of helpful and knowledgeable staff won Tesco in Stockport this week's The Grocer 33 service award.
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NewsTesco wins latest round in advertising battle with Asda
Tesco has hit back at Asda in the supermarkets’ long-running tussle over price-based advertising.
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NewsWiseman denies link to profit warning as Tesco joins milk war
One of Tesco’s biggest milk suppliers has insisted that a profits warning issued on Thursday was unrelated to Tesco’s decision this week to go head to head with Asda on retail milk prices for the first time.
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NewsGrocer 33: Sainsbury’s speed and stock success
This week's winner is Sainsbury's in Portsmouth, which offered a quick and pleasant shop with no items out-of-stock.
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NewsAsda staff clean up at women’s retail awards
Asda staff claimed a trio of trophies at the Specsavers Everywoman in Retail Awards.
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News
Tesco launches Korean franchise chain
Tesco is preparing to open a chain of franchise convenience stores in South Korea.
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News
You just won’t believe your mince pies, Santa
Christmas seems to have come earlier than ever this year, with some retailers kicking off the season's promotions just days after the August bank holiday. Packs of mince pies were on sale at selected Sainsbury's stores for 59p on 1...