All Grocer 33 articles – Page 29
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Grocer 33
Waitrose Paddock Wood, Kent: Grocer 33 store of the week
‘Customers expect us to support the local community and the need to do that is greater than ever before’
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Spacious Waitrose takes a comfortable service victory
Waitrose in Paddock Wood, Kent impressed with ‘friendly and helpful’ staff
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Sainsbury’s Farlington, Portsmouth: Grocer 33 store of the week
‘Covid-19 has helped us step up in e-commerce to take on the likes of Amazon and adapt quickly to cater to customers’ needs. You have to be agile’
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‘Clean and well-maintained’ Sainsbury’s beats Tesco and Waitrose by one point
Its Farlington, Portsmouth store took the win thanks to being ‘clean, well maintained and well cared for’
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Tesco Kilmarnock, East Ayrshire: Grocer 33 store of the week
‘There’s not been a fantastic amount of difference in shopping patterns since the tiering system came in’
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‘Spacious and bright’ Tesco Kilmarnock wins top spot
Our shopper had a positive experience from the outset at the “spacious, open and bright” store
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News
Grocer Gold Store Manager of the Year 2020: the shortlist
Our Store Manager of the Year Award recognises outstanding hard graft and commitment from the nation’s best store managers
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Grocer 33
‘Very organised’ Waitrose wins during Wales firebreak
Waitrose in Monmouth had plenty of social distancing measures
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Grocer 33
Waitrose Monmouth: Grocer 33 store of the week
‘Good customer service is about showing shoppers the store in the best way possible, almost like you’re having guests visiting your house’
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Waitrose Penn Road, Beaconsfield: Grocer 33 store of the week
‘Cleanliness and safety are our number one priorities right now’
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‘Clean and safe’ Waitrose wins but availability falls
Waitrose in Beaconsfield impressed with its social distancing measures but availability slipped across the board this week
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Grocer 33
Perfect standards secure Morrisons the top spot
Morrisons in Longrock, Penzance impressed our shopper with high standards and good coronavirus measures
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Grocer 33
Morrisons Longrock, Penzance: Grocer 33 store of the week
“Standards have become one of the most important elements of the store. Customers want to see what we’re doing with hygiene and tidiness”
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Waitrose wins with ‘helpful’ and ‘efficient’ staff
Staff at its Cheadle Hulme store made good use of handheld devices to collect stock information and kept a safe distance
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Waitrose Cheadle Hulme: Grocer 33 store of the week
‘Customers have been very receptive to the protocols and often tell us they feel safe in the branch’
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Tesco Brockworth, Gloucester: Grocer 33 store of the week
“Tesco has invested in a Clubcard champion stationed within larger branches to answer customer queries about how Clubcard works”
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Tesco wins for first time in three months with perfect availability
Tesco has won on service and availability for the first time in almost three months
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Grocer 33
‘Well managed’ Sainsbury’s beats Waitrose by a point as marshalling returns
The store achieved the win thanks to 100% availability, strong store standards and great customer service
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Sainsbury’s Matlock, Derby: Grocer 33 store of the week
‘Drive-thru click & collect has become part of some customers’ routine, and it was especially useful for our most vulnerable customers’
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‘Pristine’ and ‘stress-free’ Asda takes Grocer 33 top spot
Asda has made it two wins in three weeks thanks to “pristine” standards and a “stress-free” shopping experience