All Grocer 33 articles – Page 32
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Grocer 33Sainsbury’s Sprucefield Park, Lisburn: Grocer 33 store of the week
‘I can’t thank our staff enough for the way they have adopted the changes to the way we work to meet the changing needs of our customers’
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Grocer 33Tesco Salisbury, Wiltshire: Grocer 33 store of the week
‘During lockdown we had many shoppers buying non-essential items they couldn’t get elsewhere, such as toys’
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Grocer 33Tesco wins thanks to ‘polite’ staff and 100% availability
Our mystery shopper heaped praise on the team at its Bourne Centre, Salisbury branch
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Grocer 33Asda wins for first time in three months with full marks for service
Asda’s store in Killingbeck impressed with no queues and friendly, polite staff
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Grocer 33Asda Killingbeck, Leeds: Grocer 33 store of the week
‘Customers are expecting the best. We’ve never drifted away from our focus on service – we’ve just adapted it around coronavirus’
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Grocer 33Full basket and ‘knowledgeable’ staff secures Morrisons the win
A full basket of 33 items helped Morrisons pick up its first service and availability award for six weeks
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Grocer 33Morrisons Deans, Livingston: Grocer 33 store of the week
‘I’m seeing customers trading up a bit more since the rules came into force a couple of weeks ago’
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Grocer 33Waitrose Paddock Wood, Kent: Grocer 33 store of the week
‘Customers expect us to support the local community and the need to do that is greater than ever before’
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Grocer 33Spacious Waitrose takes a comfortable service victory
Waitrose in Paddock Wood, Kent impressed with ‘friendly and helpful’ staff
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Grocer 33Sainsbury’s Farlington, Portsmouth: Grocer 33 store of the week
‘Covid-19 has helped us step up in e-commerce to take on the likes of Amazon and adapt quickly to cater to customers’ needs. You have to be agile’
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Grocer 33‘Clean and well-maintained’ Sainsbury’s beats Tesco and Waitrose by one point
Its Farlington, Portsmouth store took the win thanks to being ‘clean, well maintained and well cared for’
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Grocer 33Tesco Kilmarnock, East Ayrshire: Grocer 33 store of the week
‘There’s not been a fantastic amount of difference in shopping patterns since the tiering system came in’
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Grocer 33‘Spacious and bright’ Tesco Kilmarnock wins top spot
Our shopper had a positive experience from the outset at the “spacious, open and bright” store
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NewsGrocer Gold Store Manager of the Year 2020: the shortlist
Our Store Manager of the Year Award recognises outstanding hard graft and commitment from the nation’s best store managers
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Grocer 33‘Very organised’ Waitrose wins during Wales firebreak
Waitrose in Monmouth had plenty of social distancing measures
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Grocer 33Waitrose Monmouth: Grocer 33 store of the week
‘Good customer service is about showing shoppers the store in the best way possible, almost like you’re having guests visiting your house’
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Grocer 33Waitrose Penn Road, Beaconsfield: Grocer 33 store of the week
‘Cleanliness and safety are our number one priorities right now’
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Grocer 33‘Clean and safe’ Waitrose wins but availability falls
Waitrose in Beaconsfield impressed with its social distancing measures but availability slipped across the board this week
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Grocer 33Perfect standards secure Morrisons the top spot
Morrisons in Longrock, Penzance impressed our shopper with high standards and good coronavirus measures
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Grocer 33Morrisons Longrock, Penzance: Grocer 33 store of the week
“Standards have become one of the most important elements of the store. Customers want to see what we’re doing with hygiene and tidiness”