All Grocer 33 articles – Page 34
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Morrisons Gyles, Edinburgh: Grocer 33 store of the week
‘The team have reacted really well to all the changes that have come into play in retail’
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Sainsbury’s Christchurch: Grocer 33 store of the week
‘We really try to create a positive and helpful environment and it’s great to know that’s reflected in the customer experience’
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Sainsbury’s wins thanks to ‘polite, friendly’ employees
Its Christchurch store scored strongly across the board including a near-perfect score at the checkout
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Waitrose wins with ‘spacious, clean and calm’ store
Waitrose’s ‘respectful’ staff not only adhered to social distancing guidelines but checked customers were wearing face coverings when entering the store
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Waitrose Wootton: store of the week
‘Layout is hugely important. Customers aren’t spending as much time browsing, and we need to make sure products are easy to find’
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Waitrose Tonbridge: Grocer 33 store of the week
‘Customers have been stocking up ahead of face coverings becoming compulsory on Friday’
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‘Friendly, chatty and smiley’ staff win it for Waitrose
The winning store in Tonbridge was also ‘very clean’ and well-stocked with good displays throughout
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Waitrose Abergavenny: Grocer 33 store of the week
‘We are awaiting an update from the Welsh government’
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Shopper felt ‘like a priority’ at winning Waitrose
A clean, organised, safe and well-stocked store helped Waitrose secure victory on this Sunday lunch shop
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Tesco Lincoln: Grocer 33 store of the week
‘At peak we took about 130 colleagues, roughly all on 15 hours’
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Tesco wins with availability and good social distancing
Tesco scored 90 points to win in this high-scoring week
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Asda makes it third win on the bounce despite Morrisons promo push
Morrisons offered a whopping 14 promotions this week but couldn’t quite catch up to Asda
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Waitrose Sheffield: Grocer 33 store of the week
“There is starting to be a small change in trading patterns as customers return to work” says the Waitrose Sheffield store manager Tracey Steele
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‘Spotlessly clean’ Waitrose beats Sainsbury’s by a point
Availability was hit hard this week as the country basked in a mini heatwave
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Superior availability sees Waitrose defeat Morrisons
Availability made all the difference this week as Waitrose squeezed ahead of Morrisons
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Waitrose Glasgow: Grocer 33 store of the week
‘We have upped van deliveries by 50%, we’ve been doing more click & collect and we have carried out ad hoc deliveries for vulnerable customers’
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Asda wins with a comfortable £6 margin on runner-up Tesco
Asda provided the lowest price on 22 lines, with a whopping 15 exclusively cheapest
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Analysis & Features
Grocer 33: How supermarkets responded to the coronavirus in-store
The annual Grocer 33 competition has tracked store performance throughout the coronavirus pandemic. So how have they fared?
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Asda follows its annual Grocer 33 victory with a win out the gate
Asda has kicked off the new Grocer 33 year as it intends to go on
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Tesco, Banbury: Grocer 33 store of the week
‘We are getting noticeably more customers starting to browse and take more time in store again’