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All Grocer 33 articles – Page 36
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Grocer 33Asda Bromborough, Wirral: Grocer 33 store of the week
‘We’ve been focusing on our standards more than ever over the past few weeks’
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Grocer 33Sainsbury’s Tritton Road, Lincoln: Grocer 33 store of the week
‘If we started to get long queues outside again, we’d make little changes to make the experience as easy as possible, such as offering umbrellas and rain gear’
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Grocer 33Sainsbury’s wins thanks to ‘calm and ordered’ store
Sainsbury’s had the highest score of the supermarkets for store standards
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Grocer 33Asda takes first win since May with strong customer service
The team at its branch in Westmead, Farnborough pushed it into the top spot with their ‘polite’ approach to service
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Grocer 33Asda Westmead, Farnborough: Grocer 33 store of the week
‘It’s good to see the ads back. The pocket tap is just so synonymous with Asda – if you tap your pocket people know you’re referring to us’
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Grocer 33Delivery driver of the week: Daryl Snyman, Tesco, Rugby
“We got so much recognition from the customers. Some of them would stand at the window after we had delivered and hold up signs saying thank you.”
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Grocer 33‘Clean and well-ordered’ atmosphere at winning Waitrose
Waitrose continued its impressive form in service and availability this week
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Grocer 33Online Grocer 33: Tesco wins as Ocado is second from bottom
Tesco scored with an impressive 90 points
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Grocer 33‘Helpful and friendly’ staff help Morrisons to take Grocer 33 win
The experience was positive from start to finish
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Grocer 33Morrisons Stewartfield, East Kilbride: Grocer 33 store of the week
“I moved from being manager at Morrisons in Gallowgate, Glasgow about 12 weeks ago”
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Grocer 33Top marks for staff and a ‘smooth’ shop at Waitrose
Waitrose in Altrincham has come top this week thanks to excellent shop floor service
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Grocer 33Waitrose Altrincham, Cheshire: Grocer 33 store of the week
‘Barbecue products are selling so well it’s hard to keep them on the shelves’
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Grocer 33Full marks for store team secures Morrisons the win
In a very high scoring week Morrisons has landed its first win in almost two months
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Grocer 33Morrisons Gyles, Edinburgh: Grocer 33 store of the week
‘The team have reacted really well to all the changes that have come into play in retail’
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Grocer 33Sainsbury’s Christchurch: Grocer 33 store of the week
‘We really try to create a positive and helpful environment and it’s great to know that’s reflected in the customer experience’
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Grocer 33Sainsbury’s wins thanks to ‘polite, friendly’ employees
Its Christchurch store scored strongly across the board including a near-perfect score at the checkout
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Grocer 33Waitrose wins with ‘spacious, clean and calm’ store
Waitrose’s ‘respectful’ staff not only adhered to social distancing guidelines but checked customers were wearing face coverings when entering the store
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Grocer 33Waitrose Wootton: store of the week
‘Layout is hugely important. Customers aren’t spending as much time browsing, and we need to make sure products are easy to find’
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Grocer 33Waitrose Tonbridge: Grocer 33 store of the week
‘Customers have been stocking up ahead of face coverings becoming compulsory on Friday’
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Grocer 33‘Friendly, chatty and smiley’ staff win it for Waitrose
The winning store in Tonbridge was also ‘very clean’ and well-stocked with good displays throughout