All Grocer 33 articles – Page 52
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Grocer 33Lawrence Hene of Ocado on winning the G33 online star order
“We’ve done a lot of work this year on this both by looking at processes internally and working with the supply chain”
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Grocer 33'Excellent' Ocado website seals online 33 win
It only took 26 minutes to complete the order on Ocado’s “excellent” website
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Grocer 33Sainsbury's The Galleries, Washington: G33 store of the week
“All Sainsbury’s branches are being given iPads so management teams will be able to access everything we need on the shop”
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Grocer 33Sainsbury's large Washington store takes Grocer 33 win
Staff were “quick and willing” when asked for help and only one item on the list could not be found…
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Comment & OpinionPat reveals the secret to Grocer 33 success
When I saw the Grocer 33 had turned 20 I was the first to crack out the custard creams
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Grocer 33The Grocer 33: 20 years of keeping supermarkets on their toes
Today it’s known as the most comprehensive survey on price and service in the food and drink industry. Before 1997, it didn’t exist
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Comment & OpinionCelebrating 20 years of the Grocer 33
Our Grocer 33 coverage will increase from two pages to three, with a greater emphasis placed on tracking inflation
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NewsSupermarket shop up 47% since 1997... but Stella is cheaper
The Grocer’s study shows how intense competition has kept a lid on inflation
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Grocer 33Tesco Dover takes Grocer 33 win with big score
The “store has an open-plan entrance, which is very inviting”
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Grocer 33Tesco Whitfield, Dover: Grocer 33 store of the week
“I’m very proud of the team, it’s a fantastic achievement”
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Grocer 33Sainsbury's Hessle: Grocer 33 store of the week
“The store has been extended quite a few times in the past 33 years; we had a café built in and made space for a GM range”
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Grocer 33'Light & airy' Sainsbury's Hessle takes Grocer 33 win
“The store is light and airy with plenty of space between aisles and is clearly signed throughout”
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Grocer 33Morrisons Doxford Park, Sunderland: G33 store of the week
We have people who specifically come in to be served by a particular person on a checkout…
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Grocer 33Morrisons wins despite busy store
Strong customer service all round helped Morrisons Doxford emerge as this week’s winner
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Grocer 33Sainsbury's Tom Johnston Road, Dundee: G33 store of the week
“We really pride ourselves on great service. That is what sets us apart”
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Grocer 33Tesco Warrington wins with 'big and airy' store
Staff “knew their stock and didn’t mind being interrupted”…
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Grocer 33Tesco Warrington: Grocer 33 store of the week
“We have a golden rule that our cashiers should not go at a speed that is detrimental to service”
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InterviewsDave Curness, Store Manager of the Year
How many supermarkets do you know with an official Wet Squad? Sainsbury’s Redhill has one
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Grocer 33Waitrose improves service to move up Grocer 33 league
In the 51-week nationwide competition, Waitrose scored 69.5 out of 100 on average for its weekly mystery shops
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Grocer 33Tesco, Great Horton Road, Bradford: G33 store of the week
“I think there’s been a great improvement in store service. For me, it’s the be-all and end-all”