Archive of all Grocer 33 articles – Page 31
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Grocer 33Waitrose continues winning streak with highest store standards
Waitrose in Saltash impressed our shopper this week with a ‘neat and tidy’ store
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Grocer 33Waitrose Saltash, Cornwall: Grocer 33 store of the week
‘The team has made great use of rapid Covid testing. It’s straightforward and takes place in the branch in an area away from customers’
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Grocer 33Top-notch standards secure Waitrose the win
Waitrose has claimed a third Grocer 33 service and availability award within the past four weeks
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Grocer 33Waitrose Chichester: Grocer 33 store of the week
‘It’s frustrating that we can’t get everyone a delivery slot, but we’re working hard to prioritise our most vulnerable customers’
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Grocer 33Morrisons takes winning spot thanks to ‘bright and spacious’ renovation
Our shopper was impressed by the eye-catching signage, which gave each department its ‘own presence’
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Grocer 33Morrisons Hookstone Chase, Harrogate: Grocer 33 store of the week
‘We have one of the largest online operations in our region, which meant we really had to come together when we experienced spikes in demand’
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Grocer 33Kevin Hunter, Morrisons, Fife: delivery driver of the week
‘It can be very busy, especially over weekends. But we are a well-oiled machine’
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Grocer 33‘Safe environment’ for our shopper at winning Waitrose store
Availability was also strong, with just one out-of-stock and one not-stocked product
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Grocer 33Waitrose Buxton: Grocer 33 store of the week
‘We’ve had mixed feedback around enforcing mask wearing, but most customers have been understanding and say they feel more comfortable’
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Grocer 33‘Excellent’ customer service helps Waitrose claim victory
Waitrose’s winning store had just one out-of-stock and one not-stocked item this week
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Grocer 33Waitrose Swindon: Grocer 33 store of the week
‘When you factor everything in with the Covid challenges it was a very smooth Christmas and I was really pleased with how it went’
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Grocer 33Sainsbury’s takes clear win despite Brexit-induced shortages
Sainsbury’s Sprucefield only had one out of stock line despite supply issues
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Grocer 33Sainsbury’s Sprucefield Park, Lisburn: Grocer 33 store of the week
‘I can’t thank our staff enough for the way they have adopted the changes to the way we work to meet the changing needs of our customers’
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Grocer 33Tesco Salisbury, Wiltshire: Grocer 33 store of the week
‘During lockdown we had many shoppers buying non-essential items they couldn’t get elsewhere, such as toys’
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Grocer 33Tesco wins thanks to ‘polite’ staff and 100% availability
Our mystery shopper heaped praise on the team at its Bourne Centre, Salisbury branch
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Grocer 33Asda wins for first time in three months with full marks for service
Asda’s store in Killingbeck impressed with no queues and friendly, polite staff
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Grocer 33Asda Killingbeck, Leeds: Grocer 33 store of the week
‘Customers are expecting the best. We’ve never drifted away from our focus on service – we’ve just adapted it around coronavirus’
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Grocer 33Full basket and ‘knowledgeable’ staff secures Morrisons the win
A full basket of 33 items helped Morrisons pick up its first service and availability award for six weeks
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Grocer 33Morrisons Deans, Livingston: Grocer 33 store of the week
‘I’m seeing customers trading up a bit more since the rules came into force a couple of weeks ago’
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Grocer 33Waitrose Paddock Wood, Kent: Grocer 33 store of the week
‘Customers expect us to support the local community and the need to do that is greater than ever before’