in depth – Page 3
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Analysis & Features
Rapid delivery: where is the fast-moving sector going?
A raft of ‘q-commerce’ players have quickly established themselves. As the market matures, will they prosper or find themselves snapped up?
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Comment & Opinion
‘Hybrid’ retailers will need to invest in technology to keep up with omnichannel shopping
Stores’ IT systems, digital platforms and logistics networks will come under increased pressure, says Perran Jervis of law firm TLT
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Analysis & Features
Cryptocurrency, Amazon and when we’ll be paying with Bitcoin at the supermarket
Awareness and understanding of cryptocurrency is continuing to grow – and it’s started to find its way on to the high street. Could a wider take-up be imminent in grocery? And what are the benefits?
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Analysis & Features
Is Ocado’s Tim Steiner right to shrug off ultra-fast grocery delivery?
A slew of ultra-fast players – from Getir to Gorillas and Weezy – have entered the UK market, but Ocado’s Tim Steiner has dismissed them as a fad
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Comment & Opinion
Online retailers should help shoppers to go green
I can see many opportunities for online retailers to encourage people to be green, says Deborah O’Neill, head of digital for UK at Oliver Wyman
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Comment & Opinion
How local shops can make their social media efforts prosper… for free
Businesses that thrive online understand people use social media to interact and to develop relationships, says David Glenwright of JC Social Media
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Comment & Opinion
Online is the new convenience. Mults have to keep up with the 10-minute delivery model
The major supermarkets need to work fast to succeed as shoppers shift to less profitable online sales, says David Sables, CEO of Sentinel Management Consultants
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Comment & Opinion
How retailers should respond to the 'hybrid store' challenge
Online fulfilment puts pressure on stores’ IT systems, digital platforms and logistics networks, says TLT’s Perran Jervis
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Comment & Opinion
The key digital trends that will shape grocery this Christmas
The festive period is more unpredictable than ever, but one thing is for sure: digital will play a much greater role this year, says Harry Walker, industry head of grocery retail at Google
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Analysis & Features
Can Cook My Grub capitalise on the ordering apps boom?
The home cooking premise has won investors – but can it deliver?
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Comment & Opinion
Why apps need to become core to the grocery shopping experience
For too long apps have been treated as just an additional transactional platform, says Harry Walker, industry head of grocery retail at Google
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Analysis & Features
Weezy 15-minute grocery delivery review: does it deliver?
With plans to open 40 more fulfilment centres by the end of the year, Weezy is picking up speed
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Comment & Opinion
What role can digital play in the future of grocery convenience?
The evolution of e-commerce has disrupted the meaning of ‘convenience’ but grocery still has to catch up, says Harry Walker, industry head of grocery retail at Google
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Comment & Opinion
Supermarkets can’t use the pandemic as an excuse for poor digital experiences
Supermarket websites are creating friction that is completely avoidable, says Carl Uminski, COO at digital product agency Somo
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Analysis & Features
The Hut Group: how THG cracked DTC
Through acquisitions and investment in tech, THG has become a go-to for brands looking to move into direct selling. What’s its secret?
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Comment & Opinion
Why Amazon is a major threat to UK supermarkets
Amazon first entered the UK grocery market in 2016 but has substantially expanded its offering over the past year
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Analysis & Features
Getir, Weezy and Zapp: the rapid delivery players leaving Deliveroo in the dust
A slew of rapid grocery delivery startups are launching in the UK, capitalising on a growing appetite for delivery in as little as 10 minutes
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Analysis & Features
Why are supermarkets scrapping their dark stores?
Online demand is soaring, and in-store picking costs more per order. What’s going on?
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Analysis & Features
What Uber’s gig economy driver ruling means for online food delivery
A group of Uber drivers have won the right to be classed as workers. What are the implications?
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Analysis & Features
Five western food brands selling products via livestream
Selling food and drink via livestreams is big business in China, with brands shifting thousands of products in a matter of seconds, and making a lot of money doing it