in depth – Page 4
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Analysis & Features
Livestreaming: will UK fmcg get in on the Asian foodie shopping craze?
Selling products via livestreams has taken off in China, with major influencers acting as presenters. Could this shopping craze take hold closer to home?
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Analysis & Features
What will Getir’s 10-minute delivery mean for UK grocery market?
Getir, already successful in Turkey, is taking on the likes of Deliveroo – as well as supermarkets and c-stores – with its super-fast fulfilment
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Comment & Opinion
Mel Smith: How grocery technology will become a driving force in customer loyalty
Technology has been the driving force behind Ocado’s success, and changes are coming ever-faster, says Ocado Retail CEO Mel Smith
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Analysis & Features
Why is Amazon suddenly seeing big growth in booze?
The online titan has been laying the groundwork for some time
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Analysis & Features
Could the vulnerable be left out in online Christmas shopping surge?
As demand for deliveries rises at Christmas, many disabled and vulnerable shoppers are finding it hard to secure delivery slots
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Analysis & Features
Can online grocery deliver the goods this Christmas?
Supermarkets have ramped up online delivery capacity this year. But Christmas is coming, and slots are already selling out
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Comment & Opinion
What consumers are searching for this digital Christmas
Consumers are already set for an online Christmas, and are keen to keep things local, says Harry Walker, industry head of grocery retail at Google
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Analysis & Features
The rise of online supermarket marketplaces
With online sales becoming the norm, is it time UK supermarkets took on the e-commerce behemoths on their own turf?
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Comment & Opinion
Digital connections will prove festive differentiatiors
Christmas will come a month early for many grocers this year, says Miya Knights, head of industry insights at Eagle Eye
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Comment & Opinion
Can click & collect solve the online grocery profitability dilemma?
Surging demand does nothing to offset the online grocery challenge of profitability – but click & collect can help, says Harry Walker, industry head of grocery retail at Google
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Comment & Opinion
Ocado-M&S and Waitrose must refine their offers in a complex online grocery world
It is wrong to assume the pair are competing for the exact same slice of the market, says Fraser McKevitt, head of retail and consumer insight at Kantar
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Comment & Opinion
It hasn’t been a dream start to the Ocado-M&S alliance. Can they turn the tides?
Ocado had all the tools to make the M&S switch a success but it hasn’t been smooth sailing, says David Sables, CEO of Sentinel Management Consultants
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Comment & Opinion
The Ocado-M&S switch will reveal how hard – or easy – it is to break shoppers’ habits
Consumers are averse to changing how they eat and shop, but Ocado is forcing a change upon its shoppers, says Jeremy Garlick, partner at Insight Traction
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Comment & Opinion
How UK supermarkets can maintain online share in the face of Amazon Fresh
Amazon’s entry into fast grocery delivery means UK supermarkets need to step up their game, says Chris Carter, CEO of Melody
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Comment & Opinion
The pandemic ushered in ultra-fast delivery. Instant gratification is now king
The shift to ultra-convenience has been accelerated exponentially by the circumstances of 2020, says Matt Lee, MD at Capture
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Analysis & Features
Should the discounters be taking advantage of the online grocery boom?
Online grocery has boomed during the pandemic, but discounters still have little online presence – could this be a huge missed opportunity?
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Comment & Opinion
Amazon must improve the online experience if it wants to compete in grocery
Its free Prime grocery delivery isn’t enough when the shopping experience isn’t up to par, says Tim Mason, CEO of Eagle Eye
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Analysis & Features
Can Ocado go mainstream?
Ocado’s sales have soared in lockdown. Can it use this momentum and its tieup with Marks & Spencer to crack mainstream grocery in the UK?
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Analysis & Features
Amazon free grocery delivery: should UK grocers be worried?
Amazon has made free, fast grocery delivery a standard perk of Prime membership in the UK. How big is the threat to UK grocery retailers?
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Analysis & Features
Why aren’t Amazon and Deliveroo happy with the CMA verdict?
Objections raised by the two – despite the CMA’s provisional approval of their merger – reveal clues about their ambitions