in depth – Page 11
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Analysis and Features
Hacked off: how cybercrime is heading for food and drink
Hardly does a day go past without hackers making the headlines. How vulnerable are food and drink firms?
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Comment and Opinion
Coming together to protect consumer privacy
As methods of data collection for marketing uses become more sophisticated, the industry must ensure proper protections
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Comment and Opinion
Customer data gets true power with AI
Artificial Intelligence, paired with big data, brings back an asset long lost to commerce – knowing your customer
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Analysis and Features
Turf Wars: the battle between Walmart and Amazon
As Amazon and Walmart battle it out for territory in the US, we analyse how they measure up on the key tactical areas
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Comment and Opinion
The future of search
The most ferocious battle of the summer was between the world’s fastest rapper and the world’s fastest texter
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Comment and Opinion
Could Amazon go one better than HelloFresh?
Who would have thought a meal in a cardboard box could prove such a game-changer?
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Analysis and Features
How an ambitious Danish start-up plans to get fmcg brands into China – and why it’s moving to London
Shobr has just secured investment from China and moved its HQ to Mayfair. Now it has its sights on Asia
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Comment and Opinion
Happy 10th birthday, iPhone. You’ve been a gift to grocery
While online grocery is increasingly popular, profits still remain elusive. But the fmcg industry has embraced the smartphone in many other ways
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Comment and Opinion
Get under customers' skin with AI
All demographics, especially post-millennials and Generation Y, are demanding seamless, customised shopping experience
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Comment and Opinion
Amazon: a grocery player, indeed
The world of grocery retailing was delivered quite a surprise on Friday 16 June by Amazon…
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Comment and Opinion
The future has changed: bricks & mortar has a role in the online world
Gone are the days when we believed internet shopping would turn our high streets into ghost towns. Today’s e-commerce experts firmly believe there is a place for physical retail spaces
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Analysis and Features
Is British fare China's cup of tea?
China’s affluent online shoppers are broadening their repertoires. How can British retailers cash in?
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Comment and Opinion
Why GDPR could spell data upheaval for retailers
Imagine having no or significantly less customer data: you’d be without a key competitive advantage…
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Comment and Opinion
Ocado finally goes international… but the hard work is just beginning
The signing of one European name is undoubtedly a significant step towards achieving Ocado’s vision of being a leading online fulfilment partner
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Analysis and Features
Facebook as grocery channel. Like?
Facebook now wants to influence your eating habits
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Comment and Opinion
It’s too late to talk TV ad watersheds. Social media is the regulatory battleground
Whoever is in No 10 after 8 June, it is clear that the food and drink industry will face a raft of new advertising restrictions, both in broadcast and other media, after the election dust settles
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Comment and Opinion
Are intelligent personal assistants the future of labour-free shopping?
The market for Amazon Dash is small but growing, at least in the UK. Now Walmart have entered the fray with their own device, expect to see, and hear, more about this latest technology
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Comment and Opinion
Amazon's algorithms are in control of UK grocery's margins
It’s not the discounters that are the biggest threat to traditional grocers. It’s Amazon
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Comment and Opinion
Keep investing and keep your technology options open
Changes in business rates and unfavourable currency exchange are just two of the challenges facing retailers…
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Comment and Opinion
Get ready for the smart home revolution
Smart home tech was all the rage at the Shoptalk conference in Las Vegas this week