in depth – Page 8
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Analysis and Features
What expensive ketchup can tell us about Amazon's grocery strategy
We asked Ray Gaul of Kantar Consulting to explain Amazon’s own-label pricing strategy on ketchup - and what it tells us about its wider grocery ambitions
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Comment and Opinion
What supermarkets can learn from banks about updating legacy IT
An updated technology system can make for a smarter business at a fraction of the cost, says Deborah O’Neill, partner and UK head of digital at Oliver Wyman
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Comment and Opinion
Cybersecurity is a vital cost for retailers and needn't be complex
In 2018, retail ranked the most at risk of cyberattacks out of 18 other industries
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Comment and Opinion
How digital is driving the 2019 experience
Improved propositions are beginning to drive a shift in consumer sentiment regarding online grocery, says Harry Walker, industry head of grocery retail at Google
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Comment and Opinion
Retailers are finally making progress with digital operations
Retailers are playing catch-up to digitise their operations
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Comment and Opinion
What search data can tell us about the impact of supermarket Christmas ads
Cultural playfulness, fun and emotional connections are winning with shoppers, says Google’s Harry Walker
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Analysis and Features
Inside Amazon's Tilbury FC: is the controversy justified?
Stories of exhausted staff don’t stop Amazon opening its doors to the public
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Comment and Opinion
Amazon’s supermarket rivals are fuming over CMA decision
It comes days after the Chancellor rejected calls for an online sales tax on companies including Amazon
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Comment and Opinion
From security concerns to short-dated fruit, online retailers have much to address
Is While You’re Away akin to leaving a key under the doormat for a plumber or decorator?
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Analysis and Features
Eight personal care subscription boxes that should be on your radar
We’re seeing subscription offers pop up for all aspects of the personal care aisle. Here are some we think you should know
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Comment and Opinion
Supermarket 'mini distribution centres' are the future of e-commerce logistics
Retailers will be able to use in-store staff and gig workers to make deliveries, says REPL Group’s Mike Callender
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Comment and Opinion
As digital budgets are cut TV ads remain a boon for grocery brands
TV offers zero ad fraud and brand-safe environments, says Marlene Grimm of TVSquared
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Analysis and Features
Why Amazon is going big on coffee for its own-label strategy in the UK
The online retailer has launched 30 own-label coffee lines in recent months. We take a look at what it’s selling and how coffee fits into its broader grocery strategy
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Comment and Opinion
Product recommendations make a real difference to e-commerce sales
New research shows product recommendations lead to a 70% increase in purchase rates, says Shikhin Agarwal of Monetate
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Comment and Opinion
Shoppers have an appetite for smart retail tech – but they’re picky
The latest Nielsen data shows UK consumers are keen on innovation but not across the board, says Harry Walker, industry head, grocery retail at Google
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Comment and Opinion
GS1 mobile-ready hero image guidelines: what you need to know now
The way the industry communicates information to consumers needs to reflect changing buying habits, says GS1 UK head of standards and consulting Paul Reid
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Comment and Opinion
Ofcom report reveals digital change with big implications for retail
The Ofcom Communications Report shows that digital is the new way of life for consumers, says Eagle Eye chief executive Tim Mason
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Analysis and Features
Can government deliver an 'Amazon tax'? Is it needed?
Philip Hammond is reportedly looking into a tax that targets online companies. What would the impact be on UK retail?
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Analysis and Features
Grocemania signs up new partners for one-hour deliveries
The grocery specialist is to do one-hour deliveries for Eat 17’s Walthamstow Spar store and other Spar branches
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Analysis and Features
The last mile: how third-party couriers are changing grocery
In the past three years alone the number of third party logistics operators launching in UK grocery is in double figures