Joanne Grew
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Grocer 33: Great staff win the week for Waitrose
Four of the five retailers boasted no out of stocks this week, but Waitrose in Altrincham clinched the top spot thanks to staff who "bent over backwards" to help.
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Tesco piles loyalty pressure on Asda
Tesco is using a raft of new loyalty incentives to turn up the heat on rivals and Asda in particular as it celebrates today's 15th anniversary of Clubcard.
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Channel hopping
Nothing can come between a Frenchman and his bread – not even a career in London. Joanne Grew meets David Belhassen, the man who brought the Paul brand to the UK
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Grocer 33: Tidy Waitrose secures top store triumph
No out of stocks, a short queue, a tidy shopfloor and efficient staff at Waitrose in Marlborough won our shopper over this week.
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Grocer 33: Sainsbury’s friendly staff win the week
There wasn't much to separate Sainsbury's in Aylesbury and Asda's Chadderton branch this week, as both boasted efficient staff who asked our shoppers if they needed any further help, speedy checkout assistants and no out-of-stocks.
NewsDragon wowed by Asda’s A-Bay plan
Asda is gearing up to launch its own answer to eBay in a bid to shift residual non-food stock to the grey market, The Grocer has learnt. Executive development director Doug Gurr is heading up plans to launch A-Bay an e-auction website...
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Grocer 33: Snow is no problem for Slough Asda
Retailers faced mounting pressure last week to keep on top of availability as the big freeze prompted panic buying…
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Grocer 33: Full basket puts Waitrose in first place
A full basket, no queue and helpful staff made Waitrose in Rickmansworth the clear winner this week.
NewsGrocer 33: Stores keep on top of the festive rush
Morrisons in Horndean was the place to bag Christmas goods this week. It not only boasted strong availability, but also a helpful assistant who lent our shopper a pound coin for the trolley.
NewsWalkers highlights sub 99-calorie lines
Walkers is highlighting the 99-or-less calorie count of its Quavers, Wotsits, French Fries and Squares brands on front of pack.
NewsUnilever cuts ties with ‘illegal’ palm oil supplier
Unilever has cut ties with Indonesia’s largest palm oil company, Sinar Mas, after it was shown evidence that it was illegally destroying rainforests.
NewsGrocer 33: Waitrose top thanks to its super service
Waitrose's Food & Home branch in Salisbury was one of four retailers to offer strong availability, but its friendly staff went out of their way to assist our shopper, which helped it land our top store award.
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Grocer 33 Online: Driver takes Sainsbury’s to first place
This quarter's G33 Online contest was a close call. All the retailers' websites were easy to use and all had friendly drivers, while four boasted strong availability.
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Grocer 33: Waitrose in Newcastle impresses
The battle for the top store award intensified this week. Three retailers had strong availability, but Waitrose in Eldon Square, Newcastle upon Tyne, was the only retailer to entirely satisfy our shopper.
NewsShop Direct plots high street return for Woolworths
Woolworths could make a return to the high street under a plan by Littlewoods owner Shop Direct Group to launch 200 franchised stores under the fascia.
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Grocer 33: All smiles at Asda thanks to aisle staff
It was a close contest between Asda in Eastbourne and Sainsbury's in Fallowfield this week, as both retailers impressed with strong availability and a high standard of customer service.
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Quality Test: Own-label plain bagels, 4-5 pack
At 89p, Morrisons' bagels were not only the cheapest, but also came up trumps on the taste front thanks to their great fresh aroma, soft texture and strong flavour.
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The battle of Crouch End
Run a successful independent store and the chances are a big chain will have its eye on your patch. Joanne Grew looks at the efforts one high-profile indie has gone to in an attempt to fend off a bigger rival
NewsGrocer 33: Immaculate Waitrose impresses
Waitrose's Cheadle Hulme branch was the only retailer to offer a full basket this week. The shop floor was immaculate and the staff were happy to help our shopper locate several items when he asked for assistance.
NewsGrocer 33: Tesco scoops top store title at checkout
Competition was fierce this week with four retailers providing strong availability, but Tesco in High Wycombe pipped its rivals to the post thanks to its chatty and efficient checkout assistant.