All articles by Joanne Grew – Page 3
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News
How radical do we need to be?
Wine in cans? Boxless breakfast cereals? Milk cartons made of chalk? Corn-based plastic? We look at the latest innovations - and what's on the drawing board. By Adam Leyland, Alex Black and Joanne Grew
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NewsGrocer 33: Helpful staff secure win for Waitrose
The Grocer's shoppers were sent in search of ethical products this week and Waitrose in Brighton proved itself the best place for Fairtrade, organic and free-range items.
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New-concept Thorntons put on hold
Thorntons has shelved plans to roll out its new concept store after chief executive Mike Davies admitted the timing of the trial during a recession had not been "ideal".
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NewsGrocer 33: 'Lovely store' matched by helpful staff
Sainsbury's in Stirling offered the best shop this week. It was the only retailer to provide a full basket and our shopper described it as "a lovely store with staff to match".
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NewsGrocer 33: 'Grand' staff secure win for Morrisons
Two retailers offered strong availability this week, but Morrisons' Chapel-en-le-Frith store pipped Asda's Dundonald store to the post thanks to superior customer service and a clutter-free store.
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A hard days' night
Supermarket night staff used to work in splendid isolation - but not any longer. In recent years the big four have shaken up their night shifts in a bid to enfranchise workers and boost availability. Chloe Ryan and Joanne Grew joined night workers at Tesco and Asda to see how the changes are going down
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Grocer 33: Tesco top on availability and service
Two retailers provided a full basket and impressive service this week, but Tesco in Amersham beat Waitrose by a whisker thanks to its shorter queue and a particularly "efficient and friendly" checkout assistant.
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Grocer 33: Asda wins on service and availability
Three retailers provided strong availability this week but Asda in High Wycombe landed our top store award after providing the best shopping experience.
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Quality Test: Own-label quiche Lorraine, 400g-425g
Morrisons' quiche was the best all-rounder. Not only did it look appetising, its pastry was also perfectly smooth and not too dry, the egg custard tasted just right and was crammed with bacon.
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Grocer 33: Friendly staff give Tesco upper hand
Tesco's Burnham-on-Sea branch was one of three retailers to boast strong availability this week, but it pipped Sainsbury's and Morrisons to the post after providing our shopper with the best shopping experience.
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NewsCricket fever helps drive thirst for Marston’s Pedigree
Marston’s Beer Company has posted a strong performance in both the on and off-trade for the 43 weeks to August 31, as sales of premium ale rose 31% and ale volumes climbed by 13%.
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NewsCadbury celebrates Wispa Gold return with world’s costliest chocolate bar
Cadbury has launched the world’s most expensive chocolate bar to celebrate the relaunch of its limited edition Wispa Gold.
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Grocer 33: Morrisons shines with great service
Morrisons in Whitefield beat off tough competition from Waitrose and landed our top store award by a whisker. Both provided strong availability, but Morrisons clinched it thanks to a shorter time at the till and its great service.
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NewsGrocer 33: Friendly staff win the day for Waitrose
Two retailers boasted full baskets this week, but Waitrose’s Horsham branch clinched our top store award thanks to its short queue, friendly staff and “cheerful” checkout assistant.
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NewsGovernment ‘must act on food security’ as cheap food era draws to a close
Food production must become a strategic priority for the government, the Food & Drink Federation has warned in response to the Food & Rural Affairs Committee’s report on food security.
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NewsTerrible timing, Vatman!
Alistair Darling will go from super hero to super villain if he brings the 17.5% VAT rate back on 31 December. Alex Black, Jo Grew and James Ball reveal the painful impact of a badly-timed biff to the industry - and consumers
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Hundreds are forced to re-apply for Tesco jobs
A major shake-up of staffing structures at all Tesco superstores and some Extras will force hundreds of managers to reapply for their jobs.
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Asda set to trial mini Apple, Orange and Sony shops in stores
Asda is considering introducing new concessions to its Supercentre stores from companies such as Apple, Sony and Orange, The Grocer has learnt.The retailer is looking at ways to enhance its Supercentre offer and is understood to be talking...
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NewsGrocer 33: Asda delivers on all fronts in Eastlands
It was another close contest this week with two retailers boasting strong availability, but Asda’s Eastlands branch clinched the top store award thanks to the staff’s “excellent response” to helping our shopper find items in the aisles. When he...
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News
The store manager of the year
He has triumphed over delivery curfews, troublesome traffic lights and fluctuating demand to increase sales by 150% in three years. His staff respect him, head office praises him - and The Grocer thinks he's pretty good, too. Mike Toth, winner of our first Store Manager of the Year award, tells ...