All articles by Joanne Grew – Page 7
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NewsGrocer 33: Shoppers fill four baskets
A chatty checkout assistant, no out-of-stock items and plenty of tills open helped Morrisons' Banbury branch net our top store award this week. It was a close call, however, as four of the five retailers boasted no out of stocks
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Sainsbury's bridges the availability gap
Sainsbury's availability levels were given a big boost over Christmas by a new system introduced late last year, The Grocer can reveal.In The Grocer 33 half-year review published last month, Sainsbury's had climbed from last place in the...
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NewsGrocer 33: No lowlights - Sainsbury's wins top spot
A full trolley, short queues, helpful staff and “no lowlights” helped Sainsbury's in Stirling net our top store award, finds Joanne Grew
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NewsGrocer 33: Tesco close behind Asda with 47p gap
In a week of intense pricing activity, Asda again provided the cheapest basket
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Constellation promotes Mills to European level
Constellation Europe has reshuffled its management team in a drive to streamline the business.Gaymer Cider Company MD John Mills moves to the new role of senior vice president for European sales, where he will take responsibility for wine...
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NewsGrocer 33: Asda back on top with five promotions
Asda has made a strong start to 2009, regaining its familiar cheapest retailer title and undercutting nearest rival Sainsbury's by £1.13
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NewsGrocer 33: Waitrose gets off to strong start in 2009
Waitrose’s Bath branch has kicked off the new year with a promising start. The immaculate store provided full availability and the checkout assistant was described as “friendly, cheerful and helpful” after she made polite conversation with our shopper, efficiently scanned her items and offered to pack her bags
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Davis promoted to become PZ Cussons' commercial director
PZ Cussons' regional director of Africa, Chris Davis, has been promoted to the newly created role of commercial director as part of a major senior management restructure. In his new role, Davis will oversee operational running of the health...
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NewsGrocer 33: Morrisons is Christmas champion
Morrisons has proved victorious in the Christmas G33 survey, knocking Asda off last year’s top spot and proving to be the cheapest retailer for festive goods, reports Joanne Grew
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NewsGrocer 33: Gaps open up as Christmas approaches
Christmas shoppers have hit the stores in earnest over the past week - but the grocers have struggled to keep up with demand, reports Joanne Grew
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NewsGrocer 33: Asda ousts Tesco to take back its title
In a week of fierce competition and pricing activity, Asda regained the cheapest retailer title by a narrow margin with a £51.21 basket that cost just 16p less than Morrisons. The retailer provided 22 of the cheapest or joint-cheapest items and made...
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NewsGrocer 33: Exceptional staff win it for Morrisons
Two stores boasted 100% availability this week, but Morrisons in Denton pipped Asda in Gateshead to the post thanks to exemplary customer service. No fewer than four members of staff helped our shopper locate his items in this clean and...
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NewsGrocer 33: All smiles at a new type of Waitrose
It was a poor week for availability for most retailers but Waitrose in Brackley – one of its first Market Town formats – boasted no out-of-stock items and, with the helpful staff “all smiles”, was this week’s winner
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NewsGrocer 33: Tesco topples Asda to take pricing title
Tesco secured the cheapest retailer title this week, jumping two places and knocking Asda off the top spot with its £48.21 basket
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NewsGrocer 33 Online: Asda delivers all-round excellence
Bags for life. Bags under the counter. The supermarkets might be doing their darnedest to cut plastic bag usage in stores but for the online teams that pick and deliver, the plastic bag continues to be an Achilles heel
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NewsGrocer 33: Asda proves it's a friend indeed
Two retailers boasted 100% availability this week, but Asda in Swansea was the clear winner thanks to great customer service and a fun atmosphere as staff got into the spirit of Children in Need
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NewsGrocer 33: Asda comes in cheapest by £1.58
Asda has proved to be the cheapest retailer yet again with a £57.78 basket in a week of vigorous pricing activity among the retailers
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NewsGrocer 33: Waitrose wins hearts in Herts
Three stores boasted a full basket again this week, but Waitrose in Bishop's Stortford was the only one to offer the full package of great availability, great service and great store
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NewsGrocer 33: Asda comes in £2 cheaper than Tesco
Asda has maintained its cheapest retailer title with a £50.57 basket that cost almost £2 less than second-placed Tesco.
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Own-label rises leave canned brands behind
The cost of own-label canned food in the big four has soared in the past month, flying in the face of ongoing Tesco and Sainsbury's campaigns promoting own-label brands as cheaper alternatives to branded goods.Although canned food brands...