Archive of all John Lewis articles
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Analysis & Features
The battle for the best Christmas ad 2024: which ones impress our expert panel?
From a star-laden ‘crime scene’ to Kevin Carrot making boob jokes, this year’s ads are a varied bunch
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News
John Lewis’ Christmas ad features stores in moving campaign
John Lewis has finally dropped its highly anticipated Christmas ad aiming to capture the nation’s hearts and boost festive sales
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News
Media bites 16 October: IMF, James Watt, Fenwick, John Lewis
BrewDog founder and former CEO James Watt has attacked plans by Chancellor Rachel Reeves to raise capital gains tax
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News
Nish Kankiwala to step down as JLP CEO, as Jason Tarry takes full control
The position of CEO will be folded permanently, handing new chairman Jason Tarry overall control of the partnership ‘by March 2025’
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News
JLP shakes up customer leadership team ahead of loyalty relaunch
The partnership plans to relaunch both the Waitrose and John Lewis loyalty schemes over the coming months
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Comment & Opinion
Waitrose must focus on price and loyalty to maintain turnaround momentum
The John Lewis Partnership turnaround is “definitely working”, but new chair Jason Tarry has areas to focus on
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News
Media Bites 13 September: JLP, Tesco, Mars Kellanova, Boots, junk food
JLP reduced pre-tax losses before exceptional items by 91%
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News
Waitrose sales up 5% as shopper numbers hit record high
Sales for the 26 weeks to 27 July were up 5% to £3.9m. It said volumes were up 2% while the average cost per items was also up 2%
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News
Media Bites 12 September: High streets, WH Smith, Post Office, Starbucks
Closures by chemist, pub and bank chains led to almost 2,300 more empty stores on high streets
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News
John Lewis revives ‘Never Knowingly Undersold’ price promise
The century-old pledge was axed under former John Lewis director Pippa Wicks in 2022, as part of widespread cost-cutting measures
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News
Media Bites 5 September: Glen’s, Johnson & Johnson, M&S, Amazon
The Food Standards Agency has warned of fake bottles of Glen’s Vodka
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News
JLP submits proposals to convert former John Lewis warehouse into 215 homes
The site in Reading is the final of three proposed build-to-let redevelopments as part of JLP’s £500m joint venture with Abrdn
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News
City snapshot: Andrew Carter quits as Chapel Down profits slump
Chapel Down and Hilton Foods announced results and personnel changes. Itsu reported record grocery sales.
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News
Media Bites 4 September: John Lewis, thefts, antibiotic resistance
John Lewis is getting down to business on its housebuilding programme
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News
John Lewis denies further job cuts are planned
The retailer is currently consulting staff over changes to store roles
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Analysis & Features
Why Waitrose is turning its focus to convenience again
The retailer has unveiled plans to open 100 new Little Waitrose c-stores
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News
Waitrose to open 100 new convenience stores over five years
Waitrose will open 100 new convenience stores iover the next five years, and renovate a further 150 supermarkets
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News
John Lewis shakes up store hours in restructure aimed at boosting customer service
The retailer will cut 1% of its headcount as part of the changes, which mirror an earlier move at Waitrose
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News
John Lewis follows Waitrose with new retail media upgrade
Suppliers will now be able to access data on how specific advertising campaigns are performing on the John Lewis website, among other things
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News
John Lewis partners with Timpson Group for new clothes repair service
It’s the latest new initiative being trialled by John Lewis as it seeks to broaden its offer and attract customers back to its ailing department stores