All articles by Lilith Foster-Collins – Page 10
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Grocer 33Grocer 33 store of the week: Tesco Callington
‘Shoppers have been purchasing a lot of Christmas lines a lot sooner than would normally be the case’
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Grocer 33Tesco comes out top in high-scoring week for service
Tesco Callington impressed with polite staff and high store standards this week
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Grocer 33Waitrose Frimley: Grocer 33 store of the week
‘Service comes down to a number of things, but availability is always front and centre of any service metric you’re trying to drive’
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Grocer 33‘Friendly and chatty’ Waitrose Frimley staff impress in Grocer 33
Waitrose Frimley took the top slot with 72 points this week thanks to its strong store layout and “pleasant shopping experience”
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NewsTesco Clubcard ranked best supermarket loyalty scheme amid cost of living crisis
Tesco’s Clubcard has been crowned the best supermarket loyalty programme in the UK by shoppers looking for the best deals amid the cost of living crisis
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Grocer 33‘Super-friendly’ Morrisons staff help store seal victory
Store standards at Morrisons were good, despite some gaps on shelves
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Grocer 33Grocer 33 store of the week: Morrisons Leeds Horsforth
‘I’ve always thought customer service is how you’d want to be treated yourself’
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Analysis & FeaturesDine-in deals compared: Supermarkets attempt to rival restaurants
Supermarkets are pushing an array of dine-in-for-two meal deals
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Grocer 33Grocer 33 store of the week: Morrisons Stamford
‘My favourite part of being in this store is that it’s the training store, so I get to influence and help the development of all the new staff and new-to-role managers in the region’
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Grocer 33Morrisons Stamford takes G33 service win in low-scoring week
A solid performance on checkout experience and store layout lifted Morrisons to the win
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Grocer 33Waitrose Hove: Grocer 33 store of the week
‘My motivation was to open a branch with a partner-led culture that promotes the partnership role model’
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Grocer 33Waitrose partners go ‘above and beyond’ in Hove branch
Waitrose impressed this week but supermarkets struggled with availability across the board
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NewsAsda is back in the game and its Just Essentials range is playing a big part in that
Source: Our Creative Asda is leading the charge on value among traditional supermarkets. And it’s working. Total grocery sales have grown 4.5% in the latest 12-week period, attracting an additional 417,000 customers compared to last year [Kantar, 12 w/e 2 October]. This is significant growth, given sales ...
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Grocer 33Grocer 33 store of the week: Tesco Ellon
‘The thing we are stepping into at Harrogate at the moment is making sure partners are being looked after through the cost of living crisis’
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Grocer 33‘An easy experience’ for our mystery shopper at Tesco Ellon store
Tesco Ellon claimed the top spot this week with an impressive score of 80 out 100
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Analysis & FeaturesHow are HFSS promotions evolving? And is the multibuy even still relevant?
After the government pushed back the ban on multibuy promotions on HFSS products to next October, Tesco was the first to say it would go ahead and stop them entirely this year anyway
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Grocer 33Grocer 33 store of the week: Waitrose Harrogate
‘The thing we are stepping into at Harrogate at the moment is making sure partners are being looked after through the cost of living crisis’
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Grocer 33Harrogate Waitrose store of week despite availability issues
Our shopper described the shop as ‘a nice enough store, but with very poor stock levels’
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Grocer 33Helpful staff boost scores as Asda Cheltenham lands the winning spot
Our shopper praised the “friendly, polite and helpful” service and “easy to shop” store
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Grocer 33Asda Cheltenham: Grocer 33 store of the week
‘There’s lots of brilliant moments at Asda. Probably one is working with some of my mentors over the years’