All articles by Lilith Foster-Collins – Page 2
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Grocer 33Tesco Callington: Grocer 33 store of the week
‘The store has had a great 12 months. We’ve made a couple of changes, with a big refit in the food department’
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KVI TrackerButter prices start to fall after wholesale milk prices ease
The price of butter, based on 34 lines available in the mults, saw an average price hike of 10.9% year on year, according to analysis of Assosia data
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Grocer 33Asda takes top service spot for the first time since May
Staff members impressed our shopper with their helpfulness
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Grocer 33Asda Newport: Grocer 33 store of the week
‘Demographically we have lots of ethnicities, so we celebrate Diwali and Eid and some African Caribbean festivals too’
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KVI TrackerChristmas roast potatoes set to be more expensive this year
Maris piper potatoes have seen average price rises of 35% since October 2021
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Grocer 33Sainsbury’s Great Homer Street, Liverpool: Grocer 33 store of the week
‘I’ve always been very lucky to work for a company that is so diverse and inclusive’
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Grocer 33Sainsbury’s takes win with superb standards & service
Store standards and service were particularly strong in this branch
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KVI TrackerFrozen turkeys set to be even pricier for Christmas 2023
Prices are up to 20% higher than this time last year and 30% higher than two years ago
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Grocer 33Tesco Gloucester: Grocer 33 store of the week
‘Probably the biggest piece of positive feedback I get from customers is around Clubcard’
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Grocer 33Tesco Gloucester offers best service thanks to full basket
Our shopper was able to get everything she wanted – resulting in the only full basket this week
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Grocer 33Waitrose is top dog for delivery in Online 33 mystery shop
As supermarkets excel in online shop, specialist Amazon struggled
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Analysis & FeaturesHow are loyalty schemes shaking up the price wars in grocery?
Which? thinks value linked only to loyalty cards is dodgy. Is that fair?
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KVI TrackerOven chips 22% pricier as potato production declines
It comes as UK potato production dwindles and cooking oil remains in tight supply
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Grocer 33Waitrose Bagshot takes win in week of poor availability
Waitrose impressed on standards and service, but poor availability across the board was the main finding from this green mystery shop
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Grocer 33Waitrose Bagshot: Grocer 33 store of the week
‘The team here are amazing. They’re fiercely proud of their shop, they’re fiercely proud of their presentation and how they interact with their customers’
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Grocer 33Waitrose Hexham: Grocer 33 store of the week
‘I’ll spend quite a bit of time talking to customers, finding out what they are shopping for and what their experience is’
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Grocer 33Waitrose store boasts great staff and calm atmosphere
Waitrose in Hexham impressed with friendly, helpful staff
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NewsReady meal meat content slashed as brands and retailers turn to ‘skimpflation’
The reformulations come as the price of beef and chicken has soared
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Grocer 33Waitrose Salisbury: Grocer 33 store of the week
‘It’s important to make sure I’m always available for partners. I ensure I’m always visible’
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Grocer 33Staff and standards strong at winning Waitrose store
Our shopper found all staff members were ‘well presented, helpful and polite’