All articles by Lilith Foster-Collins – Page 4
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Grocer 33Waitrose York: Grocer 33 store of the week
‘Our meat and fish counter is a real highlight. Our partners there have really lovely relationships with customers’
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Grocer 33Waitrose ends Sainsbury’s Grocer 33 winning streak
Waitrose York was ‘beautifully presented’: light, modern and clean
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KVI TrackerChocolate prices rise as cocoa is threatened by weather and disease
Both branded and own-label chocolate lines have experienced price hikes of up to 50%
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Grocer 33Sainsbury’s Marshall Lake: Grocer 33 store of the week
‘We are really passionate about being an inclusive retailer and providing great service to all our customers, no matter what their needs are’
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Grocer 33Sainsbury’s winning streak is extended to fourth week
Solihull store win means it’s four on the trot for Sainsbury’s in our mystery shopping competition
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NewsSainsbury’s Grocer 33 scores reveal dramatic improvement in service
For the fourth week in a row, Sainsbury’s has claimed the top spot, making it the only winner so far in the Grocer 33 year
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NewsAspartame sweetener in almost half the fizzy drinks sold in UK
The percentage of fizzy drinks to contain the sweetener has jumped up from 45% this time last year
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KVI TrackerFew signs of food price deflation in this week’s KVI tracker
This week there were 24 price cuts, but they were balanced out by 34 price increases across the seven retailers
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Grocer 33Sainsbury’s Bodmin: Grocer 33 store of the week
‘Taste the Difference is a credit to Sainsbury’s and the quality we have’
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Grocer 33Sainsbury’s on a winning streak with excellent staff
Sainsbury’s marked its third consecutive win with its Bodmin store
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Comment & OpinionSainsbury’s Nectar Prices expansion is a strategy that works
Sainsbury’s has bolstered the number of products in its scheme to 3,500 – a huge sum for an initiative launched just this April
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Grocer 33Excellent staff seal the win for Sainsbury’s in Dundee
Sainsbury’s was also ‘extremely clean’ and spacious with helpful signage
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Grocer 33Sainsbury’s Dundee: Grocer 33 store of the week
‘Right now everyone is thinking about pricing more than ever, and it’s making people feel more comfortable purchasing value ranges’
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Grocer 33Morrisons takes surprise win on ethical Grocer 33 basket
All the products in this week’s shopping basket were either from B Corp suppliers or had ethical credentials
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KVI TrackerBlueberries and baked beans see price cuts at retailers, KVI tracker shows
Aldi, Lidl and Sainsbury’s all dropped the price of their own label standard baked beans this week by 2p
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NewsSelf-checkouts causing customer service levels to fall
Average customer service scores fell by an average 1.2ppts in the Grocer 33 annual mystery shopping survey
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Grocer 33Sainsbury’s Chester: Grocer 33 store of the week
‘It’s been a pretty amazing journey for Chester. I feel really connected to my customers’
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Grocer 33Sainsbury’s kicks off new Grocer 33 year with a win on service
Displays at the winning Sainsbury’s store were tidy and well-stocked
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Grocer 33Asda cheapest but Tesco Clubcard saves shoppers nearly a fiver
The basket cost £62.77 at Asda, £2.30 cheaper than at Tesco
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KVI TrackerDogs and cats hit by cost-of-living as petfood prices soar
Prices of petfood are up by as much as 58% year on year in some instances, according to our KVI tracker