All Loyalty articles
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NewsBooths to roll out loyalty prices in ‘fundamental’ loyalty reset
Collectively the discounts will equate to around 10% on average, Booths managing director Nigel Murray announced at the Food & Drink Expo in Birmingham this week
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Analysis & FeaturesWhat do Co-op’s results tell us about its ‘right-sizing’ and wholesale challenges?
Co-op says sales are up £100m and it is progressing well on its strategy of ‘making convenience more convenient and focusing on being the best small store retailer’
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NewsDeliveroo integrates first restaurant loyalty scheme into its app
Wagamama’s ‘Soul Club’ loyalty scheme members linking their account to the app can now earn points when they order from the outlet via Deliveroo
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NewsLidl launches middle aisle click & collect service for loyalty scheme members
The service enables Lidl Plus users to reserve middle aisle products up to two weeks in advance
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Comment & OpinionDo supermarket loyalty schemes ease the pain of delivery apps?
Shopping for groceries on the aggregator apps is rife with ‘ouch’ moments
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NewsMorrisons shoppers can now earn More loyalty points on Deliveroo
Move offers ‘even more value and flexibility to our loyalty card holders’, the supermarket says
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NewsMorrisons chief Rami Baitiéh to find £300m extra savings despite Q1 sales rise
The supermarket today revealed group like-for-like sales were up 2.4 % to £4bn in the first quarter, covering the 13-week period ending 26 January
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Analysis & FeaturesExclusive: Allan Leighton’s plans to turn ‘maverick’ Asda around
Allan Leighton has ‘loved every minute’ since returning to Asda. And his comeback is already having an impact internally – and externally. In an exclusive interview with The Grocer, he reflects on the progress to date and the plans that are taking shape
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Grocer 33Asda cheapest in Grocer 33 without opening war chest
Asda was not reliant on Rollbacks for victory, but margin is still well short of promised 5%-10%
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NewsWaitrose appoints new head of loyalty from Sainsbury’s
Lovell is the latest, and final appointment, following a restructure of the Waitrose and John Lewis loyalty teams
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WhitepapersFrom trial to trust: how to build real brand loyalty in 2025
YouTube celebrities are disrupting the FMCG industry, outperforming even the biggest of media budgets. Those that choose not to adapt, do so at their peril. Discover how to protect your brand and build loyalty without increasing your budget.
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Promotional FeaturesHow to deliver personalisation and privacy in customer experience
Personalisation can help brands build that all-important emotional connection with their consumers, but it can also cross the line on privacy. So, how can brands and retailers reconcile the two successfully?
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NewsAsda’s Allan Leighton axes 6,000 SKUs and warns of major profit drop
Executive chairman Allan Leighton said Asda planned to slash thousands of SKUs
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NewsLidl sharing loyalty scheme member data with Google and Meta
A notification in the app was this week asking users for new permissions to personalise the ads they are shown on the platforms
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NewsAldi to support new parents with £100 voucher scheme
The ‘Mamia New Parent Fund’ is Aldi’s latest experiment with a receipts-based loyalty rewards competition
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NewsAsda debuts revamped cafés under new ‘Asda Kitchen’ brand
The nationwide programme to ‘reinvigorate’ its cafés will aim to offer a more modern dining experience with a coffee shop atmosphere
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Promotional FeaturesUnlocking hidden profits: how brands are undervaluing loyalty
Loyalty programmes can struggle to demonstrate clear financial returns due to poor tracking and over-reliance on discounts. Read how data-driven strategies and financial accountability can unlock their full potential.
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Comment & OpinionWhy Tesco Clubcard is a 30-year legacy of supermarket loyalty
Tesco’s Clubcard is more than just a rewards programme: it’s a blueprint for how loyalty can drive business success, says MediaLink’s David Muldoon
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NewsMorrisons signs ex-Lidl COO following Asda management shake-up
Before taking a role at Morrisons, Heslop had been due to join Asda to run its stores and distribution network
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InterviewsZuber Issa: it’s back to basics for EG’s Man on the Move
Having ‘changed the forecourt sector for the better’ with EG, and learning from the ‘beast’ that is Asda, Zuber Issa is turning his focus to EG On The Move