All articles by Marianne Calnan
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Grocer 33Tesco takes the crown thanks to top-notch standards
Its Hookwood store in Horley scored 87 points thanks to strong in-store standards and customer service
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Grocer 33Tesco Hookwood, Horley: Grocer 33 store of the week
‘We’ve really upped the ante when it comes to the steps we take to keep the store clean and safe for customers’
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NewsSelfridges opens pop-up street food kitchen in Oxford Street store
The first food vendor taking part is Venezuelan street food brand Pabellón
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NewsWasabi appoints Kate Lucas as first grocery MD following ready meals success
Wasabi said Lucas had a strong track record of “building great brands across the grocery market”.
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NewsOver 5,000 sign-ups for M&S’s online network for former staff
The new platform was introduced for former M&S staff to share memories and images from their time working for the business
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NewsJohn Lewis warns of further department store closures
JLP chairman Sharon White said she did ’not expect to reopen all John Lewis shops at the end of lockdown’
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Grocer 33Waitrose website and delivery service impresses our shopper
Waitrose’s arrived promptly, unpacked efficiently and knew the substitutions from memory
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NewsSainsbury’s opens fifth ‘Neighbourhood Hub’ branch in Billingshurst, West Sussex
Sainsbury’s first piloted the ‘Neighbourhood Hub’ concept at its Woodhall Spa, Lincolnshire branch in 2019
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Grocer 33Sainsbury’s breaks Waitrose’s winning streak with top-notch service
Sainsbury’s in Darnley, Glasgow impressed this week with excellent service and a recent refit
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Grocer 33Georgie Kennedy, Waitrose Horley, Surrey: delivery driver of the week
“I used to be an events manager in London and became a delivery driver for Waitrose last November”
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Grocer 33Sainsbury’s Darnley, Glasgow: Grocer 33 store of the week
‘Our availability is strong. I was worried about how much coronavirus and Brexit would affect stock, but I’ve been pleasantly surprised so far’
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NewsM&S to downsize Marble Arch flagship store
M&S envisages the smaller store will continue to offer a broad range of groceries, clothing and homeware
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Analysis & Features'Like Sainsbury’s cooler younger brother’: inside the UK’s first Amazon Fresh store
The Grocer paid a visit to the till‐free convenience store in Ealing, west London
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NewsFortnum & Mason names Rupert Thomas chief commercial officer
Thomas will replace commercial director Lucy Williams, who has been with the luxury retailer for four years
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Grocer 33Waitrose claims fifth consecutive win thanks to near perfect availability
A score of 75 was enough to take Waitrose Peterborough to victory this week, which saw fairly low marks across the board
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Grocer 33Waitrose Peterborough, Cambridgeshire: Grocer 33 store of the week
‘Sales at our counters have increased hugely since the new year – customers feel comfortable buying items that aren’t prepackaged’
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NewsM&S forms in-house marketing communications team
The shake-up means the retailer’s retainer contract with Grey London will come to an end in April
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NewsWaitrose moves Natalie Mitchell into own-brand director role
She was previously director of technical, quality, innovation and supplier management
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NewsSainsbury’s moves put 1,150 jobs at risk
Sainsbury’s is to cut around 500 head office roles and is closing an online fulfilment centre
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NewsWaitrose opens third London fulfilment centre to continue online expansion
The site in Greenford, west London will deliver 25,000 Waitrose.com orders every week