All articles by Marianne Calnan – Page 11
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NewsHotel Chocolat launches monthly NPD subscription service
Subscribers to the ’Virtual Inventing Room’ will get the latest lines before they are approved to hit shelves
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Grocer 33‘Well managed’ Sainsbury’s beats Waitrose by a point as marshalling returns
The store achieved the win thanks to 100% availability, strong store standards and great customer service
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Grocer 33Sainsbury’s Matlock, Derby: Grocer 33 store of the week
‘Drive-thru click & collect has become part of some customers’ routine, and it was especially useful for our most vulnerable customers’
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NewsBooths relaunches grocery delivery service for vulnerable customers
Local lockdowns in areas such as Preston and Manchester have led the retailer to offer the deliveries of essential grocery packages again
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NewsHolland & Barrett pilots pre-order app to minimise in-store queues
Shoppers can use the app in 10 branches to browse or search for products, and create a basket
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NewsM&S ends ‘Little Shop’ giveaway toys promotion
The programme, which was criticised by plastic campaigners, was ’always intended to end in September’, M&S said
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NewsWaitrose to launch plastic-free wrapping paper this Christmas
The wrapping paper is made from sustainable Forest Stewardship Council-certified paper and printed using water-based inks
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NewsM&S rewrites online product descriptions to boost e-commerce revenue
The retailer has partnered with a digital content agency to enhance its online content and SEO
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Grocer 33‘Pristine’ and ‘stress-free’ Asda takes Grocer 33 top spot
Asda has made it two wins in three weeks thanks to “pristine” standards and a “stress-free” shopping experience
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Grocer 33Asda Bromborough, Wirral: Grocer 33 store of the week
‘We’ve been focusing on our standards more than ever over the past few weeks’
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NewsSainsbury’s installs ‘Argos hub’ at second store
The hub – effectively a full Argos branch within a supermarket – is a relocation of a high street branch
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NewsM&S Sparks app hits a million downloads in eight weeks
More than 240,000 shoppers installed Sparks in the first two days of its relaunch
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NewsWaitrose recalls cupcakes over undeclared walnuts
A batch of the product was mispacked and contained the supermarket’s coffee & walnut mini cupcakes
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NewsWaitrose ditches multibuy kidney beans to cut down on plastic
The removal of the plastic wrapping will apply to all Waitrose own label multibuy tins
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NewsSainsbury’s begins in-store café reopening
The cafés will reopen in phases this month with safety as top priority, Sainsbury’s told The Grocer
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NewsM&S introduces recyclable packaging for bakery products
The new packaging is made from translucent paper or paper with a small plastic window
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NewsJohn Lewis and Waitrose to roll out joint loyalty scheme
It follows a pilot in which 60,000 MyWaitrose and My John Lewis loyalty cardholders received a combined card in September 2018
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Grocer 33Sainsbury’s Tritton Road, Lincoln: Grocer 33 store of the week
‘If we started to get long queues outside again, we’d make little changes to make the experience as easy as possible, such as offering umbrellas and rain gear’
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Grocer 33Sainsbury’s wins thanks to ‘calm and ordered’ store
Sainsbury’s had the highest score of the supermarkets for store standards
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NewsWaitrose to sell Wolverhampton store to Tesco as four branches close
The 140 partners at the Waitrose Wolverhampton branch will move to Tesco under TUPE provisions