All articles by Marianne Calnan – Page 8
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Grocer 33
Tesco Kilmarnock, East Ayrshire: Grocer 33 store of the week
‘There’s not been a fantastic amount of difference in shopping patterns since the tiering system came in’
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Grocer 33
‘Spacious and bright’ Tesco Kilmarnock wins top spot
Our shopper had a positive experience from the outset at the “spacious, open and bright” store
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Waitrose to reintroduce meat and fish counter ranges online
If successful, the early 2021 relaunch will extend to include deli and cheese
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M&S rolls out Mobile Pay Go to all branches
M&S has also increased its payment limit from £30 to £45 as part of the move
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Hotel Chocolat keeps 34 stores open through lockdown
Chocolatier closed all of its stores during the UK’s first national lockdown in the spring
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Waitrose launches virtual food and drink festival
The four-day festival replaces the supermarket’s annual drinks festival
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‘Very organised’ Waitrose wins during Wales firebreak
Waitrose in Monmouth had plenty of social distancing measures
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Waitrose Monmouth: Grocer 33 store of the week
‘Good customer service is about showing shoppers the store in the best way possible, almost like you’re having guests visiting your house’
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M&S to donate £2m to charity as part of celebrity-led Christmas campaign
The upmarket retailer has kicked off this year’s festive campaign with a minute-long ad voiced by actress Olivia Colman
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Paul Mills-Hicks to leave Sainsbury’s in commercial leadership shakeup
Rhian Bartlett and Mike Luck promoted as new CEO shakes up commercial team
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M&S introduces staff training programme to support customers with disabilities
The course is part of M&S’s goal to become a more inclusive retailer
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John Lewis Partnership to cut 1,500 head office jobs
JLP’s executive director, finance Patrick Lewis will also step down at the end of the year
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Sainsbury’s to donate £5m to help combat food poverty
The supermarket has ramped up its Brighten a Million Christmases initiative this year
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Fortnum & Mason hires former Waitrose finance boss as CEO
Tom Athron will join the Queen’s grocer from 1 December
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Hotel Chocolat introduces nut milk-based vegan range
The range contain pralines, truffles and caramels all made with nut milk
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M&S rolls out Book & Shop reserved shopping scheme to all Food Halls
The Sparks Book & Shop service allows Sparks loyalty cardholders to reserve a 30-minute arrival time on the M&S website to do their shopping
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Selfridges to close all stores aside from Oxford Street Food Hall
The closures are due to the second lockdown announcement
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John Lewis Christmas ad to focus on food poverty
JLP has partnered with food redistribution charity FareShare and family support organisation Home-Start
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Fortnum & Mason debuts ‘99% carbon-free chocolate’
The Sailboat chocolate is made and transported using only green energy
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40% say they will grocery shop online this Christmas
More people are aiming to shop online than locally, according to research