Mystery shop – weekly results – Page 10
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Grocer 33
Asda wins for first time in three months with full marks for service
Asda’s store in Killingbeck impressed with no queues and friendly, polite staff
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Grocer 33
Full basket and ‘knowledgeable’ staff secures Morrisons the win
A full basket of 33 items helped Morrisons pick up its first service and availability award for six weeks
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Grocer 33
Spacious Waitrose takes a comfortable service victory
Waitrose in Paddock Wood, Kent impressed with ‘friendly and helpful’ staff
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Grocer 33
‘Clean and well-maintained’ Sainsbury’s beats Tesco and Waitrose by one point
Its Farlington, Portsmouth store took the win thanks to being ‘clean, well maintained and well cared for’
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Grocer 33
‘Spacious and bright’ Tesco Kilmarnock wins top spot
Our shopper had a positive experience from the outset at the “spacious, open and bright” store
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Grocer 33
‘Very organised’ Waitrose wins during Wales firebreak
Waitrose in Monmouth had plenty of social distancing measures
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Grocer 33
‘Clean and safe’ Waitrose wins but availability falls
Waitrose in Beaconsfield impressed with its social distancing measures but availability slipped across the board this week
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Grocer 33
Perfect standards secure Morrisons the top spot
Morrisons in Longrock, Penzance impressed our shopper with high standards and good coronavirus measures
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Grocer 33
Waitrose wins with ‘helpful’ and ‘efficient’ staff
Staff at its Cheadle Hulme store made good use of handheld devices to collect stock information and kept a safe distance
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Grocer 33
Tesco wins for first time in three months with perfect availability
Tesco has won on service and availability for the first time in almost three months
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Grocer 33
‘Well managed’ Sainsbury’s beats Waitrose by a point as marshalling returns
The store achieved the win thanks to 100% availability, strong store standards and great customer service
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Grocer 33
‘Pristine’ and ‘stress-free’ Asda takes Grocer 33 top spot
Asda has made it two wins in three weeks thanks to “pristine” standards and a “stress-free” shopping experience
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Grocer 33
Sainsbury’s wins thanks to ‘calm and ordered’ store
Sainsbury’s had the highest score of the supermarkets for store standards
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Grocer 33
Asda takes first win since May with strong customer service
The team at its branch in Westmead, Farnborough pushed it into the top spot with their ‘polite’ approach to service
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Grocer 33
‘Clean and well-ordered’ atmosphere at winning Waitrose
Waitrose continued its impressive form in service and availability this week
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Grocer 33
Waitrose Bagshot, Surrey: Grocer 33 store of the week
‘It’s about rewarding staff for their hard work and empowering them to do the right thing for customers’
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Grocer 33
Online Grocer 33: Tesco wins as Ocado is second from bottom
Tesco scored with an impressive 90 points
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Grocer 33
‘Helpful and friendly’ staff help Morrisons to take Grocer 33 win
The experience was positive from start to finish
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Grocer 33
Top marks for staff and a ‘smooth’ shop at Waitrose
Waitrose in Altrincham has come top this week thanks to excellent shop floor service
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Grocer 33
Full marks for store team secures Morrisons the win
In a very high scoring week Morrisons has landed its first win in almost two months