Mystery shop – weekly results – Page 11
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Grocer 33
Sainsbury’s wins thanks to ‘polite, friendly’ employees
Its Christchurch store scored strongly across the board including a near-perfect score at the checkout
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Grocer 33
Waitrose wins with ‘spacious, clean and calm’ store
Waitrose’s ‘respectful’ staff not only adhered to social distancing guidelines but checked customers were wearing face coverings when entering the store
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Grocer 33
‘Friendly, chatty and smiley’ staff win it for Waitrose
The winning store in Tonbridge was also ‘very clean’ and well-stocked with good displays throughout
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Grocer 33
Shopper felt ‘like a priority’ at winning Waitrose
A clean, organised, safe and well-stocked store helped Waitrose secure victory on this Sunday lunch shop
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Grocer 33
Tesco wins with availability and good social distancing
Tesco scored 90 points to win in this high-scoring week
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Grocer 33
‘Spotlessly clean’ Waitrose beats Sainsbury’s by a point
Availability was hit hard this week as the country basked in a mini heatwave
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Grocer 33
Superior availability sees Waitrose defeat Morrisons
Availability made all the difference this week as Waitrose squeezed ahead of Morrisons
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Grocer 33
Tesco Banbury wins Grocer 33 with first full basket since virus outbreak
A flawless, fast checkout experience bagged the Banbury store another perfect score of 20
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Grocer 33
Waitrose wins Grocer 33 battle with faultless checkout and friendly staff
The winning store in Harrogate scored highly across all categories thanks to a calm store, friendly staff and a faultless checkout
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Grocer 33
Tesco impresses with safety measures and high availability
Availability made all the difference in this high-scoring week as Tesco triumphed over Asda and Waitrose…
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Grocer 33
Asda takes first Grocer 33 win of the pandemic on bank holiday
Our shopper endured a long queue outside but the Hulme store helped Asda claim its first victory of the crisis
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Grocer 33
Waitrose wins with ‘cheery’ staff and ‘safe’ environment
Waitrose in Lincoln sailed to victory this week with near-perfect availability
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Grocer 33
Tesco wins with availability strong and safe atmosphere
Issues with social distancing and availability were actually less evident than the previous week
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Grocer 33
Grocer 33 shoppers express concerns over slack social distancing
Our mystery shoppers expressed unease about a lack of social distancing by customers and staff during the sixth week of lockdown
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Grocer 33
‘Very surprising how easy it was’ says our Tesco mystery shopper
A near flawless run saw a comfortable win for a “well-organised” Tesco this week…
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Grocer 33
Tesco Lewes is runaway Grocer 33 winner with huge score of 92
Queues outside stores were considerably shorter than recent weeks on this Sunday lunchtime shop
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Grocer 33
Staff ‘incredibly helpful’ at winning Sainsbury’s Newquay store
Stock levels were much improved across the board once again this week
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Grocer 33
Strong availability and queue management helps Waitrose to win revamped Grocer 33
Waitrose topped the Grocer 33 – despite our shopper having to queue for 35 minutes in the car park to get in
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Grocer 33
Sainsbury’s wins as supermarket staff are given praise
Unprecedented shopper demand left shelves bare across the board
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Grocer 33
Tesco ‘shines’ in challenging week of stockpiling
As customers continued to stockpile amid coronavirus panic, supermarket staff once again “shone” this week