Mystery shop – weekly results – Page 13
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Grocer 33
‘Excellent’ availability and friendly staff win it for Sainsbury’s Rugby
Just three points separated the top four stores this week, but Sainsbury’s came out the winner
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Grocer 33
Tesco offers only full Grocer 33 basket this week
Tesco’s Cheltenham superstore provided this week’s only full basket
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Grocer 33
Asda Perth wins with ‘helpful, chatty and polite’ staff
Asda picked up its first service and availability win since mid-July
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Grocer 33
Waitrose Paddock Wood offers ‘clean, fresh and calm’ experience
Our shopper had a ‘calm’ trip on this Friday evening and was impressed by the shop floor staff
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Grocer 33
‘Well kept’ Tesco Galston store takes Grocer 33 win
Our shopper enjoyed her experience in the “new and bright” superstore
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Grocer 33
Another score in the 90s for Sainsbury’s
Sainsbury’s Dulwich store provided a full basket of 33 products and top marks in all but two of our categories
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Grocer 33
Sainsbury’s ends Tesco’s Grocer 33 winning run
Sainsbury’s Newport store delivered an excellent performance, scoring 91 points
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Grocer 33
Tesco takes fourth service and availability win in a row
Tesco is beginning to dominate the Grocer 33 service and availability category, in the same way Asda is on top in pricing
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Grocer 33
Three Grocer 33 wins in a row for Tesco
Tesco claimed its third successive service and availability award with this week’s win the most impressive
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Grocer 33
Tesco wins again with ‘polite, helpful’ staff
Performances looked to have been affected by last week’s heatwave and the busy Friday evening timeslot for our mystery shops
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Grocer 33
Tesco offers our shopper good service in week of poor availability
None of the retailers provided a full basket and all were out of stock on at least one item
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Grocer 33
Asda offers a ‘hassle-free shop’
Asda in Walton, Liverpool wins this week with stock levels that ‘made it all easy’
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Grocer 33
Waitrose Daventry offers our shopper a ‘real treat’
The very calm and relaxed” store offered a “pleasant shopping experience”
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Grocer 33
Top shop floor service at Tesco Crewe
Tesco scored full marks in this week’s Grocer 33 for ‘polite’ and ‘courteous’ staff
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Grocer 33
‘Friendly and helpful’ staff help Tesco to take win
Tesco has started off the new Grocer 33 year where it left off
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Grocer 33
Asda wins thanks to ‘clean, calm and enticing’ store
Thanks to a “logical, intuitive” layout, our shopper located items “very quickly and easily”
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Grocer 33
Happy staff help Sainsbury’s Fulham Wharf to win
Our shopper had a “pleasant shop”, finding the store “very clean”, “well signposted” and “organised”
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Grocer 33
Tesco wins with 'helpful staff' and 'exceptional product selection'
This week Tesco in Sutton was ‘clearly busy’ but remained clean and well stocked with helpful staff
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Grocer 33
Tesco wins Grocer 33 battle while Sainsbury's hits new low
On this Friday evening shop Tesco won thanks to decent availability