Mystery shop – weekly results – Page 21
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Grocer 33
Waitrose Newton Mearns wins with 'warm' customer service
A warm welcome from customer services set the right tone from the start in this five-year-old store
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Grocer 33
Tesco Bathgate hits a high on sunny holiday
Tesco’s Bathgate, West Lothian store was particularly busy - but staff responded admirably
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Grocer 33
Tesco Riverside Dundee wins with 'simple, orderly' store
Our shopper liked the “excellent and varied range of goods and that it relied on simplicity and orderliness of presentation
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Grocer 33
Morrisons Tŷ Glas, Cardiff service proves 'excellent'
When our shopper asked where an item was, one member of staff “took me to the location and asked if he could help with anything else”
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Grocer 33
Waitrose Cirencester claims narrow G33 service win
On this Saturday afternoon shop, Waitrose Cirencester claimed a narrow victory thanks to helpful shop floor staff
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Grocer 33
'Welcoming' Waitrose Dorking takes G33 win
Although the layout was “slightly odd”, Waitrose Dorking was a model of consistency
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Grocer 33
Sainsbury's Archer Road, Sheffield is 'perfect' for service
Sainsbury’s Sheffield store won the Holborn retailer its 18th win for service this G33 year
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Grocer 33
Refurbished Aldi Lewisham takes G33 mystery shopping win
Aldi has won the service award for the first time in its latest guest retailer appearance
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Grocer 33
Morrisons Edgbaston is miles ahead of its Grocer 33 rivals
An “inviting, modern and well-thought out” interior welcomed our shopper at Morrisons Edgbaston
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Grocer 33
Tesco Silverburn Glasgow wins thanks to warm welcome
The festivities are over and it seems all the retailers have been hit with the post-Christmas blues
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Grocer 33
Sainsbury's Milton Keynes beats rivals by 10 points
It’s another victory for Sainsbury’s this week – its 11th since June
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Grocer 33
Sainsbury's Hessle sets impressive store standards
Shading Asda by a single point on this Friday night shop, Sainsbury’s Hessle store made it six wins out of seven for JS
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Grocer 33
Sainsbury's 'attractive' East Grinstead store is G33 winner
Sunday lunchtime. By this stage in the weekend, availability is usually really starting to creak
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Grocer 33
Attentive staff help Tesco shine
Tesco Beckenham scored fantastically this week, featuring a “spacious and logical” store
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Grocer 33
Morrisons Carmondean wins with 'cheery and helpful staff'
On a sweltering Saturday morning, Morrisons Carmondean excelled, with a score in the high 80s
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Grocer 33
Waitrose Gillingham tops Grocer 33 with 'outstanding' service
On a sunny Sunday afternoon, Waitrose Gillingham pleased its shoppers with a “lovely, attractive” entrance
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Grocer 33
Matt Allen-Ridge, Asda Hereford: G33 store of the week
We have a programme called the Mighty Merchants and are given a select 15 to 20 lines to sell each quarter…
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Grocer 33
Morrisons Beverley wins G33 shop with top service from staff
Shop floor service was a key ingredient in the success of this week’s winning store, Morrisons in Beverley
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Grocer 33
As Britain bakes Waitrose Bridport has a super Saturday in Grocer 33
With the mystery shop this week taking place on a gloriously sunny Saturday afternoon, all five stores struggled with availability this week
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Grocer 33
Sainsbury's notches first service G33 win of the year
Given this was an early Saturday morning shop, availability was surprisingly poor among the top five supermarket chains