Mystery shop – weekly results – Page 3
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Grocer 33
Premium feel at Waitrose’s ‘exceptional’ Sheffield store
Our shopper praised the “exceptional” standards in store as well as the noticeably premium feel
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Grocer 33
Happy and helpful staff help Morrisons Tynemouth take store of the week
The Tynemouth store scored 88 points overall, thanks to excellent service both on the shop floor and at the checkout
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Grocer 33
Waitrose best supermarket in Brighton mystery shop
Just eight points separated Waitrose from last-placed Asda
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Grocer 33
Tesco Lincoln on top in battle of the eco-friendly supermarkets
Tesco’s fridges in the store use CO2, which has a lower environmental impact than traditional refrigerants
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Grocer 33
‘Bright and airy’ Morrisons impresses mystery shopper
Morrisons Birtley was well laid out, and checkout service was ‘excellent’
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Grocer 33
Morrisons Eccles staff show ‘purpose’ as rivals struggle
Morrisons took the win – its first since late May – with a score 16 points ahead of its nearest challenger
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Grocer 33
Waitrose ends Sainsbury’s Grocer 33 winning streak
Waitrose York was ‘beautifully presented’: light, modern and clean
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Grocer 33
Sainsbury’s winning streak is extended to fourth week
Solihull store win means it’s four on the trot for Sainsbury’s in our mystery shopping competition
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Grocer 33
Sainsbury’s on a winning streak with excellent staff
Sainsbury’s marked its third consecutive win with its Bodmin store
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Grocer 33
Excellent staff seal the win for Sainsbury’s in Dundee
Sainsbury’s was also ‘extremely clean’ and spacious with helpful signage
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Grocer 33
Sainsbury’s kicks off new Grocer 33 year with a win on service
Displays at the winning Sainsbury’s store were tidy and well-stocked
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Grocer 33
Tesco Droylsden comes out top in almost every mystery shopping category
The Manchester Road store had “a very pleasant atmosphere with friendly, helpful staff and easy to locate items”
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Grocer 33
Waitrose staff, availability and cleanliness impress
The store was clean and tidy, as well as being easy to navigate with clear and prominent shelf-edge labels
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Grocer 33
‘Inviting, clean’ Waitrose wins in a week of low scores
Waitrose staff were easy to find and one customer service agent was ‘super helpful’, our shopper said
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Grocer 33
Sainsbury’s impresses with ‘happy’ staff and good stock
Shop floor staff were easy to find, very friendly, and happy to help find an item
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Grocer 33
‘Attractive’ Waitrose store wins Leeds mystery shop despite IT glitch issues
Waitrose prevailed despite IT troubles leading to availability issues across its estate
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Grocer 33
Fully stocked Morrisons in Peckham wins our Grocer 33 mystery shop
The full basket was its second of the year and only the sixth achieved across all the retailers in the first 47 weeks of the competition
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Grocer 33
Full marks for service at winning Cornish Waitrose
The store, which has a small local population but a strong uptick in trade over the summer, scored 76 points overall
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Grocer 33
Morrisons delivers a ‘good feel’ with high standards
Morrisons Cwmbran took the crown on service and availability this week, thanks to excellent store standards
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Grocer 33
Top shop floor service seals the win for Asda Clydebank
Checkout service, staff and well-stocked shelves all impressed at Asda