Mystery shop – weekly results – Page 4
-
Grocer 33
Well staffed Waitrose Milngavie comes in miles ahead of its rivals
The store was relatively quiet with an easy-to-follow layout, and staff were helpful
-
Grocer 33
Waitrose best supermarket in Reading mystery shop
At 25,000 sq ft the winning store is the largest of three Waitroses in the area
-
Grocer 33
Sainsbury’s beats low-scoring rivals with high standards
The store made a good impression from the off. It scored full marks on its car park, which had no queue to enter or exit
-
Grocer 33
Waitrose Lichfield wins Easter shop with attractive displays
Our shopper noted the fruit and vegetable section was tidy and well stocked, while the shop floor service was excellent
-
Grocer 33
Staff at Tesco South Wigston ‘happy and willing to help’ in Grocer 33
In a competitive week across the board, Tesco’s South Wigston store claimed victory with 79 points
-
Grocer 33
Near-perfect mystery shopping score for ‘clean and tidy’ Morrisons Livingston
First impressions were strong, thanks to a car park that was “very adequate for the store size”
-
Grocer 33
‘Friendly and welcoming’ Waitrose beats rivals to the win
Waitrose in Petersfield had excellent store standards and plenty of staff available
-
Grocer 33
Winning Tesco store has the edge on service and availability
Tesco narrowly won with a score of 82, while Waitrose racked up 80 points
-
Grocer 33
Waitrose Formby weathers fruit & veg supply problems best
It scored 74 points thanks to excellent service and better availability than rivals
-
Grocer 33
Sainsbury’s best on service as other stores disappoint
Sainsbury’s in Hempstead Valley was ‘impressively tidy’ with ‘friendly, efficient’ staff
-
Grocer 33
Asda manages near-perfect score in Online 33
Our shopper was “very satisfied” with the speed of the online order, the quality, prices and shelf-life of the goods
-
Grocer 33
Waitrose’s store standards leave its rivals in the dust
Our shopper’s first impression was of a “lovely” Valentine’s display
-
Grocer 33
‘Tidiest’ Waitrose wins in week of low store standards
The branch scored 77 points thanks to its “nice atmosphere”
-
Grocer 33
Tesco wins with ‘appealing’ displays and helpful staff
Every staff member our shopper spoke to was ‘polite and helpful’, earning the store full marks on shop floor service
-
Grocer 33
Morrisons beats discounters to best in-store experience
Morrisons scored 75 points for its efficient and friendly store in Oxted
-
Grocer 33
Pleasant, careful staff help Waitrose Otley top the table
Our shopper was impressed by Waitrose’s meat, deli and bakery counters
-
Grocer 33
Sainsbury’s takes Grocer 33 win as Waitrose lands in last place
The Blackwood store in South Wales scored 80 points thanks to its standout service
-
Grocer 33
Smaller Sainsbury’s store impresses our mystery shopper
In a week of poor availability, Sainsbury’s Strathaven took the win with just two items out of stock, as well as excellent service and store standards
-
Grocer 33
Staff members are Tesco’s best asset in winning store
Our shopper said staff ‘gave their full attention with a smile’ in Tesco Montrose
-
Grocer 33
‘Thoughtful, diligent’ staff at Morrisons take the win
The store felt “very seasonal and well thought out”, and there was a “sense of calm” despite being busy