Mystery shop – weekly results – Page 9
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Grocer 33
‘High standard’ Asda store delivers a comfortable win
Asda’s Swansea store was well stocked and run by ‘knowledgeable’ staff
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Grocer 33
Waitrose impresses with friendly, helpful employees
Waitrose in Preston was ‘hassle-free’ and the store was clean and tidy
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Grocer 33
‘Personable’ staff seal win at ‘well laid out’ Waitrose
Waitrose bagged its first store of the week award since early March with its strong standards and service at its Kingsthorpe store
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Grocer 33
Sainsbury’s wins by a huge margin with full availability
The stellar performance gave Sainsbury’s its fourth Grocer 33 service and availability victory in the past six weeks
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Grocer 33
Sainsbury’s wins with top standards in a tight week
Our mystery shopper was full of praise for the store standards, ease of navigation and the service she received
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Grocer 33
Excellent service delivers win for ‘well-ordered’ Tesco Bracknell
Our mystery shopper visited on a busy Sunday afternoon and, though there was a short queue to enter the store, it was managed efficiently
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Grocer 33
Sainsbury’s wins with solid social distancing and hygiene measures
In a low scoring week, only one supermarket managed to avoid any out-of-stocks
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Grocer 33
Tesco takes the crown thanks to top-notch standards
Its Hookwood store in Horley scored 87 points thanks to strong in-store standards and customer service
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Grocer 33
Waitrose website and delivery service impresses our shopper
Waitrose’s arrived promptly, unpacked efficiently and knew the substitutions from memory
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Grocer 33
Sainsbury’s breaks Waitrose’s winning streak with top-notch service
Sainsbury’s in Darnley, Glasgow impressed this week with excellent service and a recent refit
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Grocer 33
Waitrose claims fifth consecutive win thanks to near perfect availability
A score of 75 was enough to take Waitrose Peterborough to victory this week, which saw fairly low marks across the board
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Grocer 33
Waitrose continues winning streak with high standards
Waitrose’s store in Horley, Surrey impressed with ‘polite and helpful’ staff and a logical layout
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Grocer 33
Waitrose continues winning streak with high standards
Waitrose in Battersea impressed our shopper with its Valentine’s and Easter displays
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Grocer 33
Waitrose continues winning streak with highest store standards
Waitrose in Saltash impressed our shopper this week with a ‘neat and tidy’ store
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Grocer 33
Top-notch standards secure Waitrose the win
Waitrose has claimed a third Grocer 33 service and availability award within the past four weeks
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Grocer 33
Morrisons takes winning spot thanks to ‘bright and spacious’ renovation
Our shopper was impressed by the eye-catching signage, which gave each department its ‘own presence’
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Grocer 33
‘Safe environment’ for our shopper at winning Waitrose store
Availability was also strong, with just one out-of-stock and one not-stocked product
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Grocer 33
‘Excellent’ customer service helps Waitrose claim victory
Waitrose’s winning store had just one out-of-stock and one not-stocked item this week
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Grocer 33
Sainsbury’s takes clear win despite Brexit-induced shortages
Sainsbury’s Sprucefield only had one out of stock line despite supply issues
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Grocer 33
Tesco wins thanks to ‘polite’ staff and 100% availability
Our mystery shopper heaped praise on the team at its Bourne Centre, Salisbury branch