All Mystery shopper surveys articles
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Grocer 33Waitrose staff go above and beyond at its Lincoln store
Waitrose’s store felt ‘calm and orderly’ despite restocking taking place
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Grocer 33Waitrose stands out as other retailers register low scores
In a low-scoring week, Waitrose’s Locks Heath store in Southampton was a lone bright spot
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Grocer 33Staff go above and beyond at winning Tesco in Swansea
The store picked up 83 points, and earned particular praise from our shopper for its attractive Halloween and Diwali displays
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Grocer 33Waitrose King’s Cross is top in ‘pleasant, helpful’ shop
The store was the only one of the five we visited this week to claim full marks for shop floor service
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Grocer 33Morrisons store stands out amid availability struggles
Our shopper enjoyed the eye-catching Halloween display at Morrisons
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Grocer 33Sainsbury’s Leicester lives up to ‘superstore’ moniker
The store was well-stocked, with only an out-of-stock on the grapefruit preventing our shopper from taking home a full basket
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Grocer 33‘Excellent’ staff at Tesco in Dundee wow our shopper
Our shopper said she would make the extra effort to return to the store
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Grocer 33‘Impressive’ displays and staff help Sainsbury’s to win
Our mystery shopper enjoyed the “impressive” promotions throughout, which included seasonal Halloween lines
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Grocer 33Tesco Newport provides ‘a great shop’ with full basket
The store scored an impressive 89 points, helped in no small measure by a full basket of all 33 items
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Grocer 33Waitrose makes it four wins out of past five with Altrincham store
Availability appeared strong throughout the store with only a couple of noticeable gaps
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Grocer 33‘Immaculate’ Sainsbury’s store impresses our shopper
Sainsbury’s Helston featured ‘interesting’ displays and friendly staff
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Grocer 33‘Very good quality’ Waitrose takes third win on the trot
Waitrose has claimed a hat-trick of store of the week awards with another score in the mid-80s for the third week running
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Grocer 33‘Knowledgeable’ manager at Waitrose Maidenhead leads by example
She seemed particularly knowledgeable and efficient, and also took time to welcome shoppers
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Grocer 33Waitrose Newark store ticks all the boxes to deliver win
It was only an out-of-stock on the own-label oat drink that prevented our shopper bagging a full basket
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Grocer 33Sainsbury’s Maidstone wins with neat, tidy store and smart staff
Our shopper praised Sainsbury’s Maidstone’s strong availability and intuitive layout
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Grocer 33Tidy Morrisons secures its first win of the Grocer 33 year
Staff at Morrisons Manchester were ‘neatly presented and well groomed’
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Grocer 33‘Wow factor’ impresses our shopper at Tesco in Chorley
Tesco managed a rare double this week, providing a full basket to both our in-store and online mystery shoppers
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Grocer 33Morrisons delivery driver seals Online 33 win
There was precious little to chose between five of our seven online Grocer 33 orders this week
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Grocer 33Lidl Twickenham bags discounter’s first ever store of the week prize
The store claimed a strong 81 points, with excellent shop floor service and store standards allied to strong availability
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Grocer 33Stellar staff and attractive displays at Waitrose Portswood store
Waitrose has followed up its Grocer Gold Award for service with a second consecutive weekly win in our mystery shop competition