All Mystery shopper surveys articles – Page 13
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NewsWalkers crisps hit by supply disruption after IT upgrade at PepsiCo
The Grocer understands PepsiCo has asked customers across the trade to slash one entire promotional cycle from shelves and remove Walkers products from off-shelf feature space
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Grocer 33Sainsbury’s Horsham clear winner with solid stock availability and good customer service
The branch was a good size, well presented and had a good variety of products on offer
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NewsWholesalers say flow of goods is worse than at pandemic start
Several wholesalers told The Grocer this week major supplier availability was currently between 80%-85%
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Grocer 33Tesco’s ‘calm’ branch has slight edge over Morrisons’ untidy store
Just one point separated Tesco and Morrisons in this week’s Grocer 33
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NewsConsumers fear Christmas food & drink shortages
A third of shoppers have already begun stocking up on food and drink for Christmas or are planning to before the end of October.
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WhitepapersWhich grocery brands are winning on Amazon UK and Tesco.com?
The formula for growing eCommerce sales is simple: get more eyeballs on your product pages, then get more of those eyeballs to convert.
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NewsFood shortages cost big four supermarkets £2bn in lost sales
The cost is expected to increase further in the run up to Christmas
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Grocer 33Tesco wins the race for ‘greenest basket’, Waitrose still struggling with availability
Store layouts were put to the test this week as our shoppers sought out sustainability-focused products
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Comment & OpinionShortages? What shortages? Aldi CEO sets out ‘unique advantages’ on availability
Amid the chaos – now topped with consumers coming to blows on petrol station forecourts amid challenges for fuel supplies – Aldi appears to somehow be well-stocked
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Grocer 33‘Fast and stress-free’ guest retailer Aldi beats out rivals
The discounter’s Shiremoor branch impressed with its efficiency and tidiness
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WhitepapersThe 2022 TikTok Playbook for Challenger Food and Drink Brands
TikTok is the biggest means and opportunity for brands to engage Gen Z right now.
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Grocer 33Sainsbury’s is clear Grocer 33 winner with ‘reasonably full’ Keighley store
While availability issues continue to affect the sector, Sainsbury’s only had two items out of stock
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Comment & OpinionWhy is government so apathetic to the labour crisis hitting UK growers?
Clearly, government sees a decline in the availability of British produce as a sacrifice worth making. But is that really in the interest of consumers?
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Comment & OpinionAre the big four supermarkets using fuel price hikes to subsidise food price increases?
Input costs are soaring. Yet we still have so-called ‘negative’ inflation in the supermarkets, according to the latest Kantar data. So what’s going on?
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Grocer 33Sainsbury’s ‘well presented’ Portadown branch secures win despite availability issues
Retailers struggled with availability this week Sainsbury’s took the lead in what was another problematic week for availability across the board in this week’s G33. Racking up a total of 68 points, the retailer’s Portadown branch was described as “well presented” by our mystery shopper. But though ...
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NewsFood shortages on the rise after brief August respite
Out-of-stock levels climbed steadily through August to hit 4% by early September
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Grocer 33Waitrose prevails as availability limits supermarket service scores across the board
Waitrose in Aylesbury had high store standards but was dragged down by availability issues
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Grocer 33‘Slick’ Tesco Seacroft Extra makes Sunday shop easy
The store was nearly 30 points ahead of its nearest rival
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Comment & OpinionDoes Mere’s low-service, low-price model really have a long-term future in the UK?
If you don’t make shoppers feel something positive during the few moments you have with them, someone else will, says Natalia Bochenska, senior strategic marketing manager at Somo
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Comment & OpinionSupply chains need drastic overhaul to cope with long-term problems and new disruption
The picture on the availability crisis has been partial and piecemeal. Until now.