All Mystery shopper surveys articles – Page 2
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Grocer 33Great staff and ‘tempting’ displays at Waitrose
Our shopper was impressed by the store’s ‘very tempting seasonal displays’
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Events & AwardsGrocer Gold Awards 2024: Tesco eases to victory in The Grocer 33 Award for Availability
The UK’s biggest grocer was miles ahead of its rivals in terms of providing our mystery shoppers with full baskets this year
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Events & AwardsGrocer Gold Awards 2024: Waitrose takes The Grocer 33 Award for Service
The upmarket retailer picked up 16 Grocer 33 store of the week awards - down from the 20 it scored last year
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Grocer 33Plain sailing for our mystery shopper at winning Morrisons store
Availability was strong on this busy Saturday morning
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Grocer 33Busy Morrisons St Andrews impresses under pressure
Staff were doing their best to keep shelves topped up and managed to do so without causing obstruction
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Grocer 33Waitrose Saltash impresses our shopper with ‘friendly and efficient’ team
The store picked up an impressive 84 points with particularly high marks on availability
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Grocer 33Impressive staff secure win for ‘immaculate’ Morrisons
Our shopper was particularly impressed by the attractive counters, including the fishmonger and salad bar
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Grocer 33‘Spacious’ Sainsbury’s puts end to Tesco winning streak
Our Sainsbury’s shopper appreciated the store’s spacious, clean aisles
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Grocer 33Tesco Solihull offers rare full basket on busy Sunday
The UK’s biggest grocer picked up its fourth store of the week crown in the past seven attempts
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Grocer 33Morrisons wins by narrow margin in low-scoring week
Our shopper at Morrisons in Chester praised the well-stocked fruit & veg
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Grocer 33Tesco on a roll with another win for top store standards
Tesco’s ‘spacious’ store in Irlam impressed with particularly helpful staff
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Grocer 33‘Easy’ Ocado offers best delivery experience
Ocado’s website was easy to navigate, enabling our shopper to complete her order within 35 minutes
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NewsIT systems failure causes border delays amid Brexit import checks
Officials had to enact manual border clearances after the systems crashed, causing further disruption to the rollout of the government’s Brexit import controls
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Grocer 33‘Smooth’ Waitrose is streets ahead of supermarket rivals
Waitrose’s score of 91 was 28 points ahead of its nearest competitor Tesco
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Grocer 33Sainsbury’s Lisburn takes retailer’s first win of 2024
The Northern Irish store received an impressive 88 points from our shopper
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Grocer 33Impressive availability and staff secure win for Tesco
Tesco’s store in Aldershot had ‘attractive’ displays and seasonal goods
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Grocer 33Tesco caps impressive week with Grocer 33 win for Salisbury store
Tesco picked up its first Grocer 33 store of the week award since early February
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Grocer 33Morrisons notches up a big score over Easter weekend
Morrisons’ Giffnock store was well stocked and featured helpful staff
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Grocer 33Waitrose offers top service for our Easter mystery shop
The Solihull store notched up 80 marks as it came out top for availability and joint top for shop floor service.
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Grocer 33Excellent Morrisons store team impress our mystery shopper
The retailer’s Chapel-en-le-Frith store was well ahead of the pack with a score of 84