All Mystery shopper surveys articles – Page 24
-
Grocer 33
Sainsbury’s beats Morrisons to win by one point
Our mystery shopper praised the “welcoming, clean and well-presented” store in Torquay
-
News
Greggs struggles to meet demand for vegan steak bake
Greggs has launched a ‘Locate a bake’ website where customers can find the nearest store stocking the item
-
News
Cat litter shortage hits supermarkets after supplier Bob Martin’s collapse
Bob Martin was bought by Pets Choice after entering into administration, but delays in transferring listings have caused shortages
-
Grocer 33
Waitrose kicks off 2020 with a Grocer 33 service & availability win
The rest of the retailers lost marks for poor availability in the aftermath of Christmas and the new year
-
News
Tesco ditches cash payment option from Scan as you Shop service
Scan as you Shop will go card-only from 13 January
-
News
Nisa Local store in Wales allows shoppers to pay with bitcoin
The store in Barry has partnered with FastBitcoins
-
Grocer 33
Tesco puts on a winning Grocer 33 display
Enticing displays, ‘excellent’ services and a swift checkout gave Tesco the win on a busy Saturday morning
-
Grocer 33
Waitrose wins with full basket on Black Friday weekend
The store’s busy team of staff were easy to find and “very helpful”
-
Grocer 33
Tesco wins with only full basket among rivals
Tesco’s ‘bright’ store in Bracknell was the first in six weeks to manage a full basket
-
Grocer 33
‘Bright and cheerful’ Tesco takes Grocer 33 win
Tesco came out on top this week with a good all-round performance, while guest retailer Iceland languished in last place
-
Grocer 33
Sainsbury’s pips Asda to take Grocer 33 win
None of our mystery shoppers left with a full trolley for a fourth consecutive week
-
News
Waitrose and John Lewis trial foreign language badges for staff
The initiative has initially launch in 10 Waitrose stores and seven John Lewis sites this month
-
News
Deliveroo rolls out click & collect option for consumers
More than 700 restaurants in 13 cities around the UK have already signed up to Pickup
-
Grocer 33
Tesco staff seal Grocer 33 win with tech to check availability
Impressive shop floor service gave Tesco the win this week
-
Grocer 33
‘Spotlessly clean’ Waitrose in Buxton wins this week
Our shopper was impressed that the store “clearly made the absolute best of the space”
-
News
Tesco launches paid-for Clubcard loyalty scheme
Jason Tarry said the service would be a “no-brainer” for savvy customers
-
News
Convenience sector welcomes Barclays’ U-turn on Post Office cash withdrawals
Barclays had been the only one of 28 banks partnered with the Post Office to refuse to sign new terms
-
Grocer 33
Morrisons offers Grocer 33 shopper a ‘happy and friendly’ experience
None of our shoppers managed to pick up a full basket this week
-
Grocer 33
Full basket at winning Sainsbury’s store in Brighton
The store was the only one of the six retailers we tested to provide a full basket of 33 items
-
News
Tesco removes bananas and oranges from free fruit scheme due to peel concerns
The decision to ban bananas and oranges was taken in the past few weeks