All Mystery shopper surveys articles – Page 3
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Grocer 33Waitrose offers top service for our Easter mystery shop
The Solihull store notched up 80 marks as it came out top for availability and joint top for shop floor service.
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Grocer 33Excellent Morrisons store team impress our mystery shopper
The retailer’s Chapel-en-le-Frith store was well ahead of the pack with a score of 84
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Grocer 33Waitrose wins Grocer 33 thanks to ‘friendly and helpful’ staff
Our shopper found the store easy to navigate with well-stocked and appealing counters
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Grocer 33Morrisons Stockport wins Grocer 33 in a poor week for service
The store notched up 72 points with a generally clean and tidy appearance
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Grocer 33Smooth service wins Grocer 33 for Waitrose store in Preston
The retailer’s Walton-le-Dale store in Preston scored 68 to come in eight points clear of its nearest rival
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Grocer 33Waitrose Wilmslow comes out on top in a strong week for service
Our shopper enjoyed her visit which she called a “very pleasant Saturday morning shop”
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Grocer 33Asda is best supermarket in our Wimbledon mystery shop
Asda’s store was described as “wide open, tidy, modern and very inviting”
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Grocer 33Morrisons jumps to Grocer 33 winning spot with impressive store
Last time out, Morrisons mustered just 21 points, while this time it has claimed the store of the week title
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Grocer 33Tesco on top in Grocer 33 as Morrisons store registers just 21 points
New Morrisons CEO Rami Baitiéh this week revealed seven examples of how he was looking to get the business back on track
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Grocer 33Waitrose impresses our mystery shopper with plenty of promotional offers
Our mystery shopper was able to pick up 30 of the 33 items on our list at the High Wycombe store
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Grocer 33New Morrisons Brentford store impresses our mystery shopper
Our shopper was hugely impressed by the ‘great’ store
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Grocer 33Waitrose wins as standards struggle across the board
All of the stores visited this week struggled with standards and availability
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Grocer 33Waitrose is clear of the pack for Christmas party shop
Waitrose in Caversham offered some of the best availability this week
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Grocer 33Full availability and ‘calm’ tills secure Sainsbury’s win
The store also scored highly on service, both on the shop floor and on the checkouts
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Grocer 33‘Top notch’ Tesco impresses with friendly, helpful staff
There were plenty of manned checkouts open and no queue on this Saturday morning shop
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Grocer 33Waitrose wins with helpful staff and full availability
Waitrose Woking was a small store but availability was strong
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Grocer 33Sainsbury’s Armagh store scores full marks for service
The checkout assistant was friendly and helpful, and service was excellent across the board
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Grocer 33Tesco Exmouth offers ‘easiest shop’ with ‘helpful, smart’ staff
Our shopper said the store layout was ‘brilliant’ and products were ‘easy to find’
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NewsBP signs up Relex to boost availability across company-owned estate
BP said product availability was becoming increasingly crucial for the business, with over half of its customers now visiting BP forecourts for a food-only mission
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Grocer 33Excellent service at winning Tesco store in Callington
The store impressed from the start, with a clearly signposted car park that was free from rubbish and had neatly stored trolleys