All Mystery shopper surveys articles – Page 30
-
NewsLink offers 1,000 store owners access to new 'super-premiums'
Link said the incentive would take effect from April
-
NewsChannel Islands Co-op to continue Hidden Disabilities scheme
Staff have been trained to support and improve the shopping experience for people with hidden disabilities
-
Grocer 33Winning Tesco store offers a friendly experience
Tesco recorded its eighth win of the year, opening up a gap over nearest rivals Sainsbury’s and Asda
-
NewsIceland ranked top UK supermarket for customer satisfaction
It’s the second time in a row Iceland has been the highest rated supermarket in the UK Customer Satisfaction Index
-
Comment & OpinionHow in-store experiences can give Morrisons an edge over discounters
The discounters won’t be beaten on price but Morrisons is a leader in in-store experiences, says Nicky Guest, head of in-store excellence at TCC Global
-
NewsHenderson Group integrates Zapper payment app into EDGEPoS
Zapper is also available in Nisa, Premier, Londis, Best-one, Costcutter and Family Shopper stores
-
Grocer 33'Welcoming' store in Drumchapel wins it for Sainsbury's
Sainsbury’s scored 80 points helped by a high checkout score
-
NewsUnilever revamps Partners for Growth convenience website
Partners for Growth is designed to help retailers minimise lost sales and improve how they trade
-
NewsWaitrose customer service levels up as rivals struggle
Sir Charlie Mayfield hailed “the best operational performance we have seen in a number of years.”
-
NewsDelivery investment would unlock extra sales, survey shows
The study also found current last-mile delivery costs were eating into profit margins
-
Grocer 33'Inviting' displays win it for Tesco
The Havant store ‘looked clean and shelves were well stocked’
-
Comment & OpinionThere's a business case for longer Christmas breaks
Earlier closing on Christmas Eve would lead to more goods being bought before the break
-
NewsPayPoint retailers app made available on Apple devices
The payment services provider originally launched the app for users of Android operating systems
-
Grocer 33Staff 'go the extra mile' at Tesco
The ‘outstandingly calm, helpful and friendly staff’ left our shopper feeling ‘relaxed and happy’
-
NewsPatisserie Valerie pairs with Yoyo for customer loyalty app
The combined mobile payment and loyalty app will launch in February at 155 outlets
-
NewsCustomer complaints drop for retailers using AI, finds study
Survey finds 100% of UK retailers using AI have seen improved sales
-
Grocer 33Tesco store 'appealing' during busy Christmas period
Tesco at the Copdock Interchange in Ipswich takes the last win of the year
-
NewsBooths to sell food through Dobbies Garden Centres
The scheme comes as part of the upmarket grocer’s strategy to cultivate new markets
-
Comment & OpinionSmall companies can use big data to add a personal touch
Big data provides, throughout the retail value chain, abundant information that can be a significant help in decision-making
-
NewsATM business rates dispute set to reopen following VOA appeal
The retailers involved in the case include Tesco, Sainsbury’s and the Co-op, supported by independent cash machine operator Cardtronics Europe