All Mystery shopper surveys articles – Page 30
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News
PayPoint retailers app made available on Apple devices
The payment services provider originally launched the app for users of Android operating systems
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Grocer 33
Staff 'go the extra mile' at Tesco
The ‘outstandingly calm, helpful and friendly staff’ left our shopper feeling ‘relaxed and happy’
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News
Patisserie Valerie pairs with Yoyo for customer loyalty app
The combined mobile payment and loyalty app will launch in February at 155 outlets
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News
Customer complaints drop for retailers using AI, finds study
Survey finds 100% of UK retailers using AI have seen improved sales
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Grocer 33
Tesco store 'appealing' during busy Christmas period
Tesco at the Copdock Interchange in Ipswich takes the last win of the year
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News
Booths to sell food through Dobbies Garden Centres
The scheme comes as part of the upmarket grocer’s strategy to cultivate new markets
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Comment & Opinion
Small companies can use big data to add a personal touch
Big data provides, throughout the retail value chain, abundant information that can be a significant help in decision-making
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News
ATM business rates dispute set to reopen following VOA appeal
The retailers involved in the case include Tesco, Sainsbury’s and the Co-op, supported by independent cash machine operator Cardtronics Europe
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Grocer 33
Asda wins thanks to 'quick and easy' shop
The store seemed “well maintained and well lit, with clean floors” and offered full availability
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News
Morrisons to hand out free fruit to children at all stores
Rival Tesco has given out more than 50 million pieces of free fruit since it launched its Free Fruit for Kids initiative
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Analysis & Features
How the Co-op's Pay in Aisle app is faring in West Didsbury
The future has arrived with the Co-op’s Pay in Aisle app
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News
Tesco and VW to develop electric vehicle charging network
2,400 charging bays will be rolled out across 600 Tesco stores within the next three years
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Grocer 33
Sainsbury's scores huge 96 on Grocer 33 Christmas shop
The Longstone, Edinburgh store was “clean and bright”
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News
Booths to trial John Lewis click & collect in five stores
JLP said the trial was an opportunity to further extend its click & collect service
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News
EasyCoffee links with Yoyo for payment and loyalty scheme app
EasyCoffee plans to open 200 new shops by 2021
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News
Thatchers sales up 22% in Co-op driven by data-sharing tech
Both Co-op and Thatchers have been using Atheon’s SKUtrak system since early summer
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Grocer 33
'Calm and orderly' Morrisons store takes win
Morrisons in Wrexham scored 87 points for its full availability and ‘excellent range of services’
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Grocer 33
Winning Waitrose was 'very inviting'
Waitrose’s Exeter branch was “inviting” and “noticeably well-staffed”
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News
Bestway offers rebates to Store Excel independents
Retailers can accumulate rebates from both delivered and cash & carry purchases