All Mystery shopper surveys articles – Page 31
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Grocer 33Asda wins thanks to 'quick and easy' shop
The store seemed “well maintained and well lit, with clean floors” and offered full availability
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NewsMorrisons to hand out free fruit to children at all stores
Rival Tesco has given out more than 50 million pieces of free fruit since it launched its Free Fruit for Kids initiative
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Analysis & FeaturesHow the Co-op's Pay in Aisle app is faring in West Didsbury
The future has arrived with the Co-op’s Pay in Aisle app
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NewsTesco and VW to develop electric vehicle charging network
2,400 charging bays will be rolled out across 600 Tesco stores within the next three years
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Grocer 33Sainsbury's scores huge 96 on Grocer 33 Christmas shop
The Longstone, Edinburgh store was “clean and bright”
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NewsBooths to trial John Lewis click & collect in five stores
JLP said the trial was an opportunity to further extend its click & collect service
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NewsEasyCoffee links with Yoyo for payment and loyalty scheme app
EasyCoffee plans to open 200 new shops by 2021
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NewsThatchers sales up 22% in Co-op driven by data-sharing tech
Both Co-op and Thatchers have been using Atheon’s SKUtrak system since early summer
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Grocer 33'Calm and orderly' Morrisons store takes win
Morrisons in Wrexham scored 87 points for its full availability and ‘excellent range of services’
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Grocer 33Winning Waitrose was 'very inviting'
Waitrose’s Exeter branch was “inviting” and “noticeably well-staffed”
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NewsBestway offers rebates to Store Excel independents
Retailers can accumulate rebates from both delivered and cash & carry purchases
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NewsIceland using AI tech to analyse reviews and target ads
Customer reviews have been analysed with AI to create targeted marketing
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Grocer 33Asda wins thanks to 'polite and engaging' staff
Asda wins for the second week in a row, with its Kingswood, Hull store earning 79 points
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Comment & OpinionTangible in-store experiences give retailers a one-up against online
Providing customers with curated and engaging experiences in store is the way forward, says Tony Rhodes, commercial director at Mood Media
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NewsHenderson Group accelerates bespoke self-checkout rollout
A total of 40 lanes would be installed by the end of this year
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Grocer 33Asda Crewe wins with 'warm and friendly' staff
Asda scored full marks for shop floor service this week
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Grocer 33'Welcoming' Waitrose Newton Mearns takes Grocer 33 win
The store scored full marks for shop floor service thanks to the ‘extremely helpful’ staff
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Comment & OpinionJudged by robots: self-checkout age recognition tech is here
Buying age-restricted products at the self-checkout is never as simple as it should be. But that could be about to change
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Comment & OpinionExtending scan & go to customers' mobiles is the next logical step
Once retailers offer the utility of scan & go via shoppers’ own mobile phones, it can be used as a gateway to other footfall-boosting services, says Eagle Eye’s head of industry insight Miya Knights