All Mystery shopper surveys articles – Page 39
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News
Sainsbury's, Co-op and M&S to participate in 'autism hour'
4,500 stores and shopping centres are taking part in the initiative
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Grocer 33
Sainsbury's Cobham given the thumbs-up by our shopper
The layout was “logical” and “there was an impressive range of services”, even a hair salon
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News
Tesco reviews Uber partnership as TfL denies licence renewal
Tesco was the subject of a protest campaign in June by taxi drivers against the link-up
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Grocer 33
Tesco Poole (with community room) wins Grocer 33
Tesco in Poole was miles in front this week thanks to 100% availability and “helpful and courteous” staff
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News
Smiths News faces protests over higher delivery charges
Some 30 retailers gathered outside the head office in protest organised by NFRN…
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News
Deliveroo to open 50 more takeaway kitchens in London
Expansion comes five months after launch with names including Meat Liquor and Busaba Eathai
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Comment & Opinion
The future is self service - or is it?
Sir, The Fourth Industrial Revolution is already impacting retail
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Grocer 33
'Polite and helpful' staff win it for Tesco Perth
Offers were “eye-catching” and a “sampling of Lindt chocolate was very popular”
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Analysis & Features
Rise of the machines
We pick out 10 of the most exciting developments in AI and look at what they do. And if we need them
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Grocer 33
Sainsbury's wins with 'lovely store' in Ramsgate
For this Friday evening shop, its availability was better than any rival and was being discreetly restocked
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News
Booker slams suppliers over 'poor' availability levels
Trading director Colm Johnson said availability issues were hitting its core range
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News
Tesco gives PayQwiq digital wallet app a new name: Tesco Pay+
Tesco will update customers about further improvement to the functionality of the app later this month…
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News
Costa Coffee launches first global loyalty strategy
Marketing agency Lida will be tasked with delivering the loyalty scheme across multiple markets…
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Grocer 33
'Huge range of services' at Tesco Sandhurst
100% availability, “impressive” displays and “a huge range of services in store”
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News
Sainsbury's adds Argos click & collect points to c-stores
Over 100 Sainsbury’s Local convenience stores will have collection points by the end of the year
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News
Visa to enable payments on Fitbit's first smartwatch in US
The technology allows cardholders from participating banks to make purchases on Fitbit Ionic through Fitbit Pay
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News
Tesco wins legal fight against paying Clubcard VAT
Supermarket has no duty to pay tax on external partner offers, tribunal ruled this week
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Grocer 33
Asda Portlethen gets full marks for service
Asda won this week, with its Portlethen branch racking up a score of 81
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Grocer 33
Morrisons Shrewsbury offers our G33 shopper 'all you need'
The store offered “all you need under one roof” including a deli, salad bar and flower stall
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News
LiveLean meat ordering service to offer Klarna payment system
LiveLean will offer Klarna’s Pay After Delivery service to its 50,000 customers