All Mystery shopper surveys articles – Page 40
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Analysis & Features
Rise of the machines
We pick out 10 of the most exciting developments in AI and look at what they do. And if we need them
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Grocer 33
Sainsbury's wins with 'lovely store' in Ramsgate
For this Friday evening shop, its availability was better than any rival and was being discreetly restocked
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News
Booker slams suppliers over 'poor' availability levels
Trading director Colm Johnson said availability issues were hitting its core range
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News
Tesco gives PayQwiq digital wallet app a new name: Tesco Pay+
Tesco will update customers about further improvement to the functionality of the app later this month…
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News
Costa Coffee launches first global loyalty strategy
Marketing agency Lida will be tasked with delivering the loyalty scheme across multiple markets…
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Grocer 33
'Huge range of services' at Tesco Sandhurst
100% availability, “impressive” displays and “a huge range of services in store”
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News
Sainsbury's adds Argos click & collect points to c-stores
Over 100 Sainsbury’s Local convenience stores will have collection points by the end of the year
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News
Visa to enable payments on Fitbit's first smartwatch in US
The technology allows cardholders from participating banks to make purchases on Fitbit Ionic through Fitbit Pay
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News
Tesco wins legal fight against paying Clubcard VAT
Supermarket has no duty to pay tax on external partner offers, tribunal ruled this week
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Grocer 33
Asda Portlethen gets full marks for service
Asda won this week, with its Portlethen branch racking up a score of 81
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Grocer 33
Morrisons Shrewsbury offers our G33 shopper 'all you need'
The store offered “all you need under one roof” including a deli, salad bar and flower stall
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News
LiveLean meat ordering service to offer Klarna payment system
LiveLean will offer Klarna’s Pay After Delivery service to its 50,000 customers
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News
Aldi enters online grocery in US with Instacart trial
The discounter has appointed the third-party delivery service to courier its groceries to customers in three US cities…
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Grocer 33
Asda wins but slips on availability
A mid afternoon Saturday shop is always a test of availability …
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News
Warner's Budgens rolls out Ubamarket app across its estate
Supermarket shopping app Ubamarket is to roll out across the entire Warner’s Budgens estate next month
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News
JTI supply problems hit tobacco wholesale
Tobacco giant Japan Tobacco International has run into supply issues resulting in serious availability issues for UK customers
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Comment & Opinion
Put customers first, like Tesco. It works
It has been a difficult few years for Tesco, even if the broad consensus is that it has turned the corner
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Analysis & Features
Turf Wars: the battle between Walmart and Amazon
As Amazon and Walmart battle it out for territory in the US, we analyse how they measure up on the key tactical areas
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News
Clubcard confusion as Tesco's new fobs prove non-contactless
The fobs, used by many shoppers as an alternative to the card, have left staff having to manually scan points
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Grocer 33
Sainsbury's Longstone Edinburgh wins G33 with huge score
The checkout experience was great with a “very nice elderly gentleman chatting whilst scanning”…