All Mystery shopper surveys articles – Page 43
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Grocer 33
Tesco takes second Grocer 33 win with Consett store
Our shopper said it looked “very modern and eco with its wood and mirrored glass” exterior
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News
Poundland has eye on the availability prize
Trading director Barry Williams said this week there was a “huge prize” for the discounter if it addressed availability
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Comment & Opinion
Fight this PayPoint landgrab
Steve Parfett is unimpressed with PayPoint’s new EPoS system for indies
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Comment & Opinion
Farewell free coffee at Waitrose - it was fun while it lasted
A loss leader like Waitrose’s free coffee is stupid if all it does is make a loss
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News
Waitrose cuts out coffee 'freeloaders' with rule tweak
Waitrose is to put a stop to people who pick up free coffee in stores without making a purchase
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Grocer 33
'Colourful' Tesco Montrose with helpful staff wins
Despite “many gaps on shelves and lots of places where empty display boxes had been left”, Tesco Montrose wins this week
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News
Morrisons hails success of in-store gap-filling order system
The system was launched last summer and rolled out to all 491 stores in three waves
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Grocer 33
Refurbished Sainsbury's Walton takes Grocer 33 win
Sainsbury’s in Walton, Liverpool, gave an “excellent first impression” after a recent “major refurbishment”
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News
Tout's plans extra services for Somerset Budgens amid backlash
Local council is still opposed to opening in Cleve, which will include a pub, café, hairdresser and beauty salon
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News
Salad crisis over as courgette and lettuce supply stabilises
Supplementary imports from the US have now stopped, as yields across Europe have picked up
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Grocer 33
Tesco Shrewsbury takes Grocer 33 win with huge store
Staff went out of their way to help, and one “walked half the length of the store” to show our shopper to an item
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News
Contactless finally in all Sainsbury's stores
Sainsbury’s has at last rolled out contactless payment technology across all its supermarkets and c-stores
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Grocer 33
Sainsbury's notches up another Grocer 33 win
Sainsbury’s is our G33 winner again this week with its “bright, very clean” Crystal Peaks store
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News
Sainsbury's to trial early delivery slots in Scotland
Sainsbury’s is launching early morning home delivery slots in Scotland for the first time next month
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Grocer 33
'Very tidy' Sainsbury's East Kilbride takes Grocer 33 win
The queue to get into the retail park was long, but inside “it was very tidy and well merchandised”
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News
Thornton's Budgens switches to majority of self-service tills
Thornton’s Budgens is replacing the majority of its manned checkouts with “assisted self-service” tills
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News
Sheerness store suspended from National Lottery activity
Costcutter said the owner was working closely with Camelot to restore this service as soon as possible
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Analysis & Features
Will Brexit uproot organic?
Will the Brexit squeeze on spending stunt the growth of organic food? Or does the sector now have enough appeal?
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Grocer 33
Waitrose Wells puts on a fine display
In the car park at this week’s winner, Waitrose Wells, there was “an eye-catching display of art by children of a local school”
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News
Tesco orders promotion checks after damning BBC investigation
Undercover reporter found customers were being overcharged on multibuys at two thirds of stores visited