All Mystery shopper surveys articles – Page 52
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NewsWaitrose and John Lewis to get more cash machines
Independent ATM provider Cardtronics UK is ramping up its relationship with the John Lewis Partnership…
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Grocer 33Sainsbury's Hazel Grove cleans up in G33 battle
This week’s winner, Sainsbury’s Hazel Grove, impressed with high in-store standards and strong service…
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Grocer 33Sainsbury's wins G33 battle with 'calm' Crayford store
Top of the table in this week’s G33 was Sainsbury’s Crayford. The “calm, well-lit” store had wide aisles…
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Grocer 33Tesco beats Sainsbury's to Grocer 33 win by a point
Tesco’s Loughborough store sealed this week’s service and availability award but it was by the narrowest of margins…
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NewsWaitrose blames New Year offers for availability woes
Waitrose has apologised for several instances of poor stock availability in London and the South East…
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Grocer 33Asda takes Grocer 33 win as Aldi trails in last
Winner Asda Dundee West boasted a full basket, helping it rack up one of the highest scores this G33 year…
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Grocer 33Tesco Shoreham takes Grocer 33 win with attractive store
Tesco Shoreham-by-Sea triumphed in this week’s G33 with its attractive and well laid-out store…
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Grocer 33'Top-notch' Hamilton store gives Sainsbury's the win
Sainsbury’s won by a comfortable margin this week, scoring a whopping 14 points more than its nearest rival, Tesco…
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NewsTesco adds teams of little helpers to pack bags in the run-up to Christmas
Tesco is today created teams of dedicated bag packers at 400 of its stores to help ramp up service in the run up to Christmas.
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Grocer 33Sainsbury's Gloucester Quays wins with 'very good' staff
For our Christmas 33 shop, the “lovely, large and spacious” Sainsbury’s Gloucester Quays proved just the job…
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NewsTesco in new profits warning as Dave Lewis promises not to cut corners in January
Tesco issued a profit warning today as CEO Dave Lewis “reset” the business to focus on service, availability and more competitive prices…
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Grocer 33Asda takes G33 win as guest Lidl falls to last place
Lidl’s second G33 appearance didn’t go as well as the first…
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Grocer 33Asda Watford staff work hard for the G33 win
Despite gaining no points for availability, shop floor service was exceptional at this week’s winner, Asda Watford…
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Grocer 33Sainsbury's wins G33 by one point in low-scoring week
There were low scores all round this week, with Sainsbury’s just managing first place with a score of 64…
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Grocer 33Asda win takes it into overall Grocer 33 lead
Asda Dewsbury triumphed this week with a score of 83 – making Asda the overall leader this G33 year…
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Grocer 33Waitrose wins as Aldi takes fourth on Grocer 33 debut
Making its first G33 appearance this week, Aldi could only manage fourth. Our shopper was surprised by the wide range of p…
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Grocer 33Morrisons takes second service win of Grocer 33 year
Morrisons Croydon took the win this week – the retailer’s second victory this G33 year…
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InterviewsSteve Rowe's Excellent Adventures: big interview
Steve Rowe is a whirlwind. I’m on a guided tour of the Bromley store with the executive director of food at M&S…
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Grocer 33Sainsbury's Beaconsfield takes G33 win despite refurb work
Keeping shoppers happy during a refurb isn’t easy – but Sainsbury’s Beaconsfield did it with aplomb…
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Grocer 33'Uncluttered' Tesco Portsmouth takes Grocer 33 victory
Nineteen points ahead of Sainsbury’s, Tesco Portsmouth took the win this week…