Amazon is investigating one of its grocery delivery partners after it emerged drivers were receiving less than the minimum wage due to a hefty fine system.
An investigation by The Telegraph this weekend revealed SEP Logistics, which delivers for AmazonFresh and Prime Now in London, was fining drivers £100 for making early deliveries.
In addition, drivers were whacked with £25 fines for making deliveries two minutes outside the allotted window and a £25 “no-show” fine.
According to The Telegraph, this left drivers earning less than the minimum wage despite receiving basic pay of £12 per hour. Every week, drivers must fork out between £190 and £250 for van rental, £30 in petrol costs and £80 for insurance.
One driver told The Telegraph he felt “exploited” and “depressed” after earning as little as £46 for a 10-hour shift.
Following the revelations, SEP Logistics has scrapped its fine system and Amazon has started an investigation into the treatment of drivers.
“We require all delivery companies working on our behalf to meet our supplier code of conduct requiring a respectful work environment and competitive pay,” an Amazon spokesman said. “We investigate any allegation that a delivery provider is not meeting our requirements and will take appropriate action if we find that to be the case.”
SEP Logistics said: “We recognise this was a flawed policy and have stopped delivery fines for drivers and will work to refund drivers the related historical fines.
“We are conducting an internal review of our business practices, including communications with drivers, to make sure they are treated considerately. Our owners started as drivers before setting up the business and take pride in treating those who deliver for us fairly.”
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